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April 5th, 2009 23:00

HELP PLEASE - Dell driver installation order in Windows XP for Latitude E6400

Hi all.  I received my E6400 the other day and wanted to do a fresh reload of XP.  When and what order do I install the Dell ControlPoint software files?  After my first attempt, the fingerprint reader would not work.  It is listed in the Device Manager as working properly and I copied the newer versions on the bioapi*.dll files into the windows\system32 folder, but it still does not work.  When i try to enroll a fingerprint, a message tells me to connect fingerprint reader.  I'm wondering if i installed the software in the wrong order.  Any help would be greatly appreciated.

4 Apprentice

 • 

4.6K Posts

April 5th, 2009 23:00

Drivers installation order.

After you've installed the drivers, you should then install XP SP3, followed by all other Windows Updates.

Thereafter, it doesn't matter what order you install software in :emotion-5:

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