How do I remove my modem

Question

Can anybody help I have tried to contact dell support as I get the blue screen with Bad_Pool_Caller I have been advised to remove my modem but there is nothing in the manual to tell you how to do this. I have a dimension 2400 and any help would be gratefully accepted All I want to do is remove the modem

MichaelCretired · Answer

jim1888, Thanks for using the Dell Community Forum. You can go to http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/index.htm for doucumentation on how to remove the modem.

ctalia4000 · Answer

Hi Jim1888,

Michael C. gave you the directions to remove your modem or PCI card from your computer. http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/cards.htm

Here are a few things to do before you take out the modem. You need to go to the Control panel> System>Hardware>Device Manager and find the modem on your device list > right click>then disable. The next step is to go >Control Panel> Remove& Add Programs> Remove modem software. Now shut down your computer, and follow the directions in the link.

Carolyn

Message Edited by ctalia4000 on 03-29-2005 09:54 AM

jim1888 · Answer

Thank you for the quick reply but I cant see anything in the link that tells me how to remove the modem it tells me how to remove the system board and cards but does not mention how to remove a modem

MichaelCretired · Answer

jim1888, Just follow the same instructions for removing the cards, that's all the modem is, another card.

jim1888 · Answer

Thank you for your replies but is there more than one card or is there just a modem card there because you also get sound cards etc. Thanx again everybody

Majestic · Answer

You may have a variety of cards installed in your PCI slots.  Sound card and modem to name a few.  The easiest way is to look at the back of the system for the card with the phone jack plug-ins on it.  That will be the modem.

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How do I remove my modem

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