khietlq

5 Posts

492130

January 4th, 2015 02:00

How to activate Bluetooth using wireless switch on dell latitude e6420 (early 2011)

When I try to install dell WLAN and Bluetooth driver, it appear " activate bluetooth using wireless switch". My laptop"Dell Latitude e6420 run ms windows 8.1". Please help me !

Responses(7)

Philip_Yip

7 Technologist

•

16K Posts

1

January 4th, 2015 10:00

Your system variant does not have the Dell Wireless 380 card and hence it fails to install.

Install.

BIOS A21:

http://downloads.dell.com/FOLDER01853317M/1/E6420A21.exe

See notes regarding updating the BIOS http://dellwindowsreinstallationguide.com/updating-the-bios/

The Free Fall Sensor:

http://ftp.dell.com/FOLDER01679418M/5/ST-MICRO_FFS-LNG3DM_A06_V6681_setup_ZPE.exe

Intel Chipset Device Software:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=intel%20chipset%20Software%20Installation%20Utility

Intel Management Engine Interface Driver:

http://downloads.dell.com/FOLDER01232584M/2/SWB_DRVR_ME7P1_5M_7_1_70_1205_MR_A05_SETUP_ZPE.exe

O2 Micro Card Reader:

http://ftp.dell.com/FOLDER01481873M/1/Chipset_Driver_CY8D1_WN_3.0.08.18_A01.EXE

Intel Identity Protection Utility:

http://downloads.dell.com/FOLDER00705710M/1/Chipset_Driver_NGH46_WN_1.2.27.0_A05.EXE

Intel N-6250 Wireless:

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034041.htm

Intel N-6250 Bluetooth:

http://www.intel.com/support/wireless/wtech/proset-ws/sb/CS-034060.htm

Touchpad:

http://downloads.dell.com/FOLDER01669864M/1/Input_Driver_VW486_WN_8.1200.101.134_A07.EXE

Audio

Inbuilt

Intel Ethernet Driver:

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/24198/a08/LAN_Win8.1_64_19.5.exe&Lang=eng&Dwnldid=24198

Intel Video:

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/24329/a08/win64_153330.exe&Lang=eng&Dwnldid=24329

NVidia Video:

http://www.nvidia.co.uk/download/driverResults.aspx/80210/en-uk

Intel Device Manager Diagnostics Utility:

http://downloads.dell.com/FOLDER01433785M/9/DIAG_Network_Intel_A09_x86-6DDVX_setup_ZPE.exe

Control Point System Manager Application:

http://downloads.dell.com/FOLDER35332M/1/APP_WIN_R312259.EXE

Let me know if any errors remain in the device manager.

Philip_Yip

7 Technologist

•

16K Posts

1

January 4th, 2015 04:00

Please provide the hardware IDs from the device manager:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

khietlq

5 Posts

0

January 4th, 2015 09:00

Thanks. Please help me more !!!

Picture "Device Manager"

Hareward IDs list

Intel (R) 82579
PCI\VEN_8086&DEV_1502&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1502&SUBSYS_04931028
PCI\VEN_8086&DEV_1502&CC_020000
PCI\VEN_8086&DEV_1502&CC_0200

Intel R Centrino.. N6250 AGN
PCI\VEN_8086&DEV_0087&SUBSYS_13218086&REV_5E
PCI\VEN_8086&DEV_0087&SUBSYS_13218086
PCI\VEN_8086&DEV_0087&CC_028000
PCI\VEN_8086&DEV_0087&CC_0280

Broadco USH
USB\VID_0A5C&PID_5800&REV_0101&MI_00
USB\VID_0A5C&PID_5800&MI_00

Intel R..... WiMAX 6250
USB\VID_8086&PID_0188&REV_0000
USB\VID_8086&PID_0188

Mass Storage...
PCI\VEN_1217&DEV_8231&SUBSYS_04931028&REV_03
PCI\VEN_1217&DEV_8231&SUBSYS_04931028
PCI\VEN_1217&DEV_8231&CC_018000
PCI\VEN_1217&DEV_8231&CC_0180

PCI Serial Port
PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_04931028
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

Unknown device
ACPI\VEN_SMO&DEV_8800
ACPI\SMO8800
*SMO8800