Inspiron 5520 wireless problem after installing windows 7 64 bit

Horrible community, horrible support for a new user. I'm just going to get it seen by a local expert. Thanks for nothing.

Neoslive,

When you reinstalled the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

Rick

ok but...how? what do i do? reinstall os? restore system? uninstal current drivers from device manager?

Neoslive,

The drivers didn't install properly, so install the chipset drivers, then foillow the list. The Dell System Utilty(If applicable) and the chipset drivers know what is attached to each system and if they're not installed first, installing the drivers will fail.

You should be able to install chipset and then the order won't be a critical. Make sure to install Dell QuickSet listed under applications after the wireless drivers.

Then look at these places to make sure the Connection is enabled

Rick

Neoslive,

Since there is no Dell System Utility, start with the chipset drivers and follow the list. You should see things starting to work.

Rick

indeed I did intall them without following any order...I might have also installed garbage drivers since I didn't know about the serial tag feature...and only after installing manually some drivers i found on dell drivers page i figured i can enter my serial tag to get the drivers right.

now i have two questions:

1. after introducing my serial tag, it gives me no such category as System Utilities. I only have Applications, Chipset, Networking, Input, CPU, Audio, serial ATA, video.

2. what do i do now? reinstall os and then install drivers in given order?

thanks, i got that. but I meant...how do I get rid of the drivers that are now installed? Since chipset drivers have been installed already but in faulty order, i presume i need to uninstall them first and then reinstall following the proper order. so how am i going to get rid of these bad drivers? system restore? os reinstall?

oh I see. Since it's already 12:14 am here, I'll be messing with the drivers later on. I'm going to get some rest now, will keep you informed about how it goes. Thank you for help

BIG problem.

I get all my drivers via USB since i have no internet connection...

I installed the chipset drivers first...under CHIPSET category were 4 drivers...one of them installed flawlessly. Then I attempted to install another chipset driver for USB 3 ports which failed for some reason. I thought perhaps it's better to restart the laptop before attending to install the other drivers. And now it won't read my USB!!

What do I do now?!

I did a system restore, USB working fine. Another problem though: When installing Intel Engine Management (chipset driver) it fails with error : "The setup program failed to start one or more application processes.  Setup will exit."

What do I do?

I figured i didn't have .NET framework installed and some of the Wireless' driver contents did not install...however i did install everything in the given order (except the problematic one) and i am still unable to connect...same problem

Neoslive,

Sorry for the delay, a little under the weather. :emotion-6:

Download and install in order...

Intel Rapid Start Technology

Intel Panther Point HM77 Chipset

Intel Management Engine Interface

REALTEK SEMICONDUCTOR CORP Realtek RTS5179 Card Reader

Intel USB3.0

Then download and install...

Intel Centrino Advanced-N 2230

Dell QuickSet

Then tell me what happens.

Rick

Rick, I am having the same problem. Inspiron 5520, Windows 7 64 bit. Internet via cable is working fine (after successfull instalation of realtek network driver and chipset driver). But wireless could not show up even as icon in the tray. Fn+F2 working fine, but there is no differences, while switching it.

I am trying to follow your order of installation of drivers. But the first step (Intel Rapid Start Technology) is already a problem. During installation an error occurs, saying that my computer does not fit minimal requirements.

I would appreciate some help, thank you.

Trubix

All other steps working fine for me, but one - Intel Centrino Advanced-N 2230 - after installing this one, windows saying that "this program is not working properly"...

On device manager I only got two errors: no drivers for:

- BCM43142A0

- Network Controller