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wendala1

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2403

November 13th, 2006 18:00

Internet Explorer Issues

I bought an Inspiron E1505 Dual Core laptop about 2 months ago.  I am having a big problem with Internet Explorer.  I am able to get onto search engines, but as soon as I try to change to a different web-page, the internet locks up and doesn't respond.  I have to do control+alt+delete, end the application, and then pull up explorer again, only to have the problem re-occur when I try to go to a different site.  I always get a pop-up message that asks if I want to send an error report to explorer (which I always send), and then another pop-up telling me things to check to see why it is not responding.  I have run spyware/virus software, and have no issues with either.  Any ideas?  Is this an internet connection issue or a computer issue?  Thanks for any input you may have.

fireberd

11 Legend

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33.4K Posts

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112.8K Points

November 13th, 2006 21:00

If it's an Internet Explorer problem you would have to do a windows XP repair to possibly fix it.  As an alternate, the new I.E.7 is available for download from Microsoft.  You may want to upgrade and see if that fixes the problem.  If not, you can always go back to I.e.6.

mombodog

2 Intern

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12.7K Posts

November 14th, 2006 01:00

Clear your Temporary Internet files
 
Open IE and go to Tools/ Internet options/ general tab and click "delete files" a popup window opens and tick the box "delete all offline content" hit OK, It may take a while depending on files stored, be patient.  When it is done close IE and reopen, see if this helps.
To help prevent this in the future go to Tools/ Internet Options/ Advanced Tab/  scroll down and tick the box "Empty temporary Internet files folder when browser is closed" hit OK
 
It is wise to do the first suggestion every month or so..

joannabee

6 Posts

March 3rd, 2007 15:00

I have had the same issue since I bought my machine over a year ago and could not find help anywhere. Have you been able to solve the problem? Upgrading to IE7 did not help me. The only solution I had was to switch to Firefox however I really need IE for some new interfaces I am working with. Please let me know if you found any satisfaction. Thanks. (I never sent those error reports for other crashes but I make sure to send it EVERYTIME for this because Microsoft tries so hard to crush all browser opposition!)

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