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4520

January 21st, 2008 01:00

Internet Explorer only works in safe mode

I am working on a Dell laptop with Windows XP SP2 using IE7.  I can get IE7 to work in safe mode but now when I boot up normally.  I loaded Firefox to see what would happen and it loads but the language appears to be Ukranian.  I have selected the English language and it states it is using Englilsh but it appears to be Ukranian.
I cannot get to my gmail account. I  receive an error message stating it cannot connect to the network.
I have run every virus checker I can think of as well as CrapCleaner.
Any suggestions?

2 Intern

 • 

28K Posts

January 21st, 2008 02:00

You are most likely infected with spyware/malware.  Go to the HijackThis forum and read the message in red at the top of the forum.   Then follow the instructions to post a log in that forum where an expert in removing this garbage can help you.
 
 
Steve

341 Posts

January 21st, 2008 07:00

disable add ons - start IE without add ons - disable 3rd party browser extensions.

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