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LATITUDE E6540 -- no Network controller found
I just reinstalled OS on this laptop and I ran through the Dell website to auto-detect drivers that need to be updated.
Once finished, I still have this listed under device manager and network controller is not found. Can you provide the correct Network Controller?
Thanks,
Vern
Philip_Yip
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March 4th, 2016 13:00
Go to Details and give the hardware IDs so I can identify the variant. Do this also for the unknown device.
Also press [Windows] and [ r ] and type in msinfo32 then press [Enter]. Please provide the BIOS revision and OS Name. Let us know if its 32 Bit or 64 Bit Windows.
VcosNJ
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March 7th, 2016 06:00
Hi Philip,
After a little digging, I found the network controller but have not found the unknown device.
This is the unknown device hardware IDs.
IUSB3\ROOT_HUB30&VID_8086&PID_8C31&REV_0004&SID_05BE1028
IUSB3\ROOT_HUB30&VID_8086&PID_8C31&REV_0004
IUSB3\ROOT_HUB30&VID_8086&PID_8C31
I am using Microsoft windows 7 professional and BIOS version is Dell Inc. A16, 9/1/2015.using 64 Bit Windows.
Thanks,
Vern
Philip_Yip
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March 8th, 2016 11:00
Try this driver:
http://downloads.dell.com/FOLDER02139778M/15/USB3_Driver_Intel_v2.5.4.40_A05_5JFFN_SETUP_ZPE.exe