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1 Rookie

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2 Posts

62358

December 30th, 2015 03:00

Latitude E6320 bluetooth in Win7 64bits

Hi there,

I have a Latitude E6320 laptop which runs fine except that this baby has only 2 USB ports and this feels a little restrictive (one is actually a powered eSATA port). So when using a mouse with a USB dongle, you drop one and feels even more restricted.

So I ordered a Microsoft Bluetooth Mobile Mouse 3600, which should connect smoothly to my machine, bluetooth enabled.

But after different trials, I was not able to connect, even not to "see" the mouse onto the computer when adding a device. I was able to see my mobile phone in bluetooth and connect to it, but not the mouse despite some hacks with the service.msc

OK, I unstalled the drivers and redownloaded it from the Dell drivers website. But from now nothing works on the laptop side. I can see the bluetooth network from my laptop, but not the phone bluetooth from the laptop, neither the bluetooth mouse or any other bluetooth device.

I tried the following drivers on my laptop:

_ Network_Driver_1G1GX_WN32_6.3_A07.exe

_ R285455.exe

_ R296919.exe

_ R256488.exe

All of them don't appear to allow a connection from a bluetooth device. Mouse and phone have been successfully tried on another latop.

Would it be due to the fact that the drivers are meant to be for a Windows 7 32 bits version? I could not find 64bits version...

The radio inside is recognized as a Dell Wireless 375 (DW375) module.

Would you have another piece of advice as the radio seems to work (laptop can be discovered).

Thanks in advance for your help!

Yann

4 Operator

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11.1K Posts

December 30th, 2015 08:00

I am not sure what you are seeing, but Dell specifically has Windows 7 64-bit drivers for this laptop along with drivers for Ubuntu 10.10, Windows 7 32-bit, Windows 8 32-bit and 64-bit, and Vista 32-bit and 64-bit.

4 Operator

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11.1K Posts

January 1st, 2016 14:00

I am sorry that you are unable to find the Windows 7 64-bit driver. It is there. I see it.

1 Rookie

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2 Posts

January 1st, 2016 14:00

What I see is that despite couple of installations of drivers, different versions of them and tuning with some parameters in the services, the bluetooth can be found by other devices, but does not discover the other devices whereas there are discoverable. I use indeed a version of Win7 32 bits (from the name) and cannot find the 64bits version.

I noticed that the bluetooth card has some weird liquid on it. maybe has been damaged. Or could try to order another one.

One of my hope was to get a 64bits version to be tested, even an older version (latest being the A07 of the driver).

Thanks for any hint on this subject!

1 Rookie

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2 Posts

March 12th, 2025 18:43

Is it possible to install 2 wlan "..."(i've forgotten the name) onto a Dell Latitude E6320

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