Networking, Internet, & Bluetooth

Last reply by 12-06-2020 Solved
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MIssing my network controller driver after re-installed windows 7

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

Thanks

Replies (318)
2 Bronze
2 Bronze
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network controller

VEN 14E4 and  DEV 4315

Sm bus controller

VEN 8086 and DEV 2930

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2 Bronze
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I have an Inspiron N5030 and just replaced the hard drive.  I didn't have any of the original disks so I ran the Dell recovery and restore USB key.  Now my computer won't connect to wireless router.  I have windows 7.  Checking the device manager, I have 2 issues.  One is mobile intel (R) 45 express chipset family and the other is network controller.  I probably need downloads for these but can't figure out how to get them to my computer that can't connect to the internet.  Need help!

4 Germanium
1573

Hi gilbertooo,

VEN 14E4 and  DEV 4315 is for the wireless card installed on your computer.

VEN 8086 and DEV 2930 is for the chipset drivers. 

Did you try installing the drivers from the previous reply? If yes, do you get any error message?

@ peterson9934: Usually Dell computers are shipped with a Drivers and utilities disc. You may install the drivers using that disc. In case you are not able to locate that disc, you may visit a public library or may use a friend's internet connection to download the relevant drivers for your computer. Once done, save the drivers on any USB storage device (like USB External hard drive or memory stick). Plug that USB storage device to your Inspiron computer and install the drivers by following onscreen instructions. 

You may download the chipset driver from link: http://dell.to/104zyTA

In reference to wireless drivers, Inspiron N5030 is shipped with the following WLAN cards:

  • Atheros® AR9285 802.11 b/g/n WiFi card 
  • Dell 1501 Wireless card

You may check the wireless card shipped with your computer from system configuration webpage, under 'Original system configuration' Tab. Here is the link: http://dell.to/137Ex95  Enter the service tag to access details.

Once you get to know the wireless card, you may install the appropriate driver from 'Drivers and Downloads' tab.

Hope this helps.

Thanks and regards,
DELL-Chinmay S
#IWork4Dell 

2 Bronze
2 Bronze
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yea i did and it was downloaded and it didnt show any errors the only one i need now is network controller

2 Bronze
2 Bronze
1495

hey i have the same problem my laptop is inpiron n5110 windows 7 32-bit. please help me

4 Germanium
1495

Hi gilbertooo,

You may download the wireless driver for your computer from link:  http://dell.to/10VHoOd 

In case you get any error while installation of driver, please share the exact error message and screen shot of same. 

@ felito14: Do you get yellow exclamation mark in 'Device Manager'? If yes, please share the device with yellow exclamation mark. If you need assistance with wireless driver installation, You may private message me the service tag of your computer. 

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Thanks and regards,
DELL-Chinmay S
#IWork4Dell 

2 Bronze
2 Bronze
1495

it doesnt show any errors but what im going to do is to fromat the computer again and try everything again

2 Bronze
2 Bronze
1509

Thanks to all for the help.  Got sick of trying to fix it and took it somewhere to get fixed.  Cost me $55.  It was something to do with the manufacturer of the driver and it wasn't dell.  Pretty easy fix for someone who knows what they are doing I guess.

4 Germanium
1509

Hi peterson9934,

I am glad that the issue is resolved.

Please feel free to get in touch in case you have any further questions.

Thanks and regards,
DELL-Chinmay S
#IWork4Dell 

4 Germanium
1510

Hi gilbertooo,

Did you try installing the driver from the link above?

If you are not able to install the driver on your computer, you may download the set up file > right click and run as administrator > Extract the driver and make a note of the path where the drivers are extracted.

Usually the drivers are extracted to C:Dell/drivers/ 

Navigate to the folder where the driver is extracted and then right click the set up file. Select 'Run as an Administrator' and see if it works.

In case you are trying to re-install operating system, ensure to back up all the data from computer as this step leads to complete data loss. For detailed steps on operating system re-installation, you may refer to link: http://dell.to/ZDfMyt 

Once the operating system is re-installed, you may download and install the drivers on your computer. You may download the drivers from the link: http://dell.to/10ksYYf

To know more about the installation of drivers in correct order, you may refer to link:http://dell.to/12oPjsc

Hope this helps.

Thanks and regards,
DELL-Chinmay S
#IWork4Dell 

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