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6 Posts

6993

May 9th, 2004 12:00

Modem Dial-Up

Running Dell 8200, with Windows XP Home edition.unable to connection with set-up wizard.  I get to instructions to selected type of connection and only broadband is available.  I have tried to manual connect with "inetwiz" but cannot name the connection.  Is there a patch or a download program?  I did have a virus that have been cleared and maybe the program was affected.  Any suggestions will be appreciated

May 9th, 2004 13:00

If you have stated m8 gone thru the setup a new connection etc and only showing for a cable modem a few possible causes, you might need to do a repair / check via run / scannow and if prompted put in the xp backup cd or try a rollback / system restore to a date prior or it could actually be the pci dial up modem its self inop' , check it in the device manager ( control panel / system / hardware ) , hope this is of help ,

regards,

Sean.

6 Posts

May 10th, 2004 01:00

Thanks.  Please explain procedure to run your suggested scan.

May 10th, 2004 14:00

 np

Click Start

selet run

and type 'scannow' in the box

if prompt pops up put in the xp backup cd

or

click start

selct 'help and suprt'

there should be a selection on the right saying 'system restor'

it helps you through from there m8

 

regards,

Sean.

May 12th, 2004 12:00

A slight mistake on my behalf i forgt to add the actuall command to go in the run box  , its sfc / scannow ,

regards,

Sean.

6 Posts

May 17th, 2004 19:00

Thanks.  I now have my problem solved.  Again thanks.

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