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14942
April 9th, 2005 00:00
Modem Error 633 on Inspiron 1100
Ok here it goes.
Inspiron 1100 running xp home edition
I have a Inspiron 1100 and every time I try to connect I get the Error 633 port is in use. I have gone into device manager and uninstalled the modem BCM V92 in safemode and restarted and still get the same. I have also used msconfig and clicked all start up programes and restarted and still get the same. Under device manager I have showed all devices including hidden and It shows under non plug and play parallel port driver and USB-IDE Bridge both with a yellow exclamation mark. I have run virus scans and many spyware scans. Another interesting note is that under device manager I have no ports listed at all.
Any help on this would be great!!
This is what is under the serial port setting under device manager
Name BCM V.92 56K Modem
Status OK
PNP Device ID PCI\VEN_8086&DEV_24C6&SUBSYS_4D6414E4&REV_02\3&61AAA01&0&FE
Maximum Input Buffer Size 0
Maximum Output Buffer Size No
Settable Baud Rate Yes
Settable Data Bits Yes
Settable Flow Control Yes
Settable Parity Yes
Settable Parity Check Yes
Settable Stop Bits Yes
Settable RLSD Yes
Supports RLSD Yes
Supports 16 Bit Mode No
Supports Special Characters No
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy No
Abort Read/Write on Error No
Binary Mode Enabled Yes
Continue XMit on XOff No
CTS Outflow Control No
Discard NULL Bytes No
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled No
Event Character 0
Parity Check Enabled No
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
I/O Port 0x0000C400-0x0000C4FF
I/O Port 0x0000C080-0x0000C0FF
IRQ Channel IRQ 7
Status OK
PNP Device ID PCI\VEN_8086&DEV_24C6&SUBSYS_4D6414E4&REV_02\3&61AAA01&0&FE
Maximum Input Buffer Size 0
Maximum Output Buffer Size No
Settable Baud Rate Yes
Settable Data Bits Yes
Settable Flow Control Yes
Settable Parity Yes
Settable Parity Check Yes
Settable Stop Bits Yes
Settable RLSD Yes
Supports RLSD Yes
Supports 16 Bit Mode No
Supports Special Characters No
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy No
Abort Read/Write on Error No
Binary Mode Enabled Yes
Continue XMit on XOff No
CTS Outflow Control No
Discard NULL Bytes No
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled No
Event Character 0
Parity Check Enabled No
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
I/O Port 0x0000C400-0x0000C4FF
I/O Port 0x0000C080-0x0000C0FF
IRQ Channel IRQ 7
No Events found!
johnallg
2 Intern
•
7.3K Posts
0
April 9th, 2005 01:00
http://forums.us.dell.com/supportforums/search?board_id=insp_modem&submitted=true&q=Error+633
pyrotaz68
11 Posts
0
April 9th, 2005 23:00
pyrotaz68
11 Posts
0
April 11th, 2005 19:00
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bcmsmmsg.exe c:\windows\bcmsmmsg.exe 1516 8 204800 1413120 4/11/2005 3:03 PM 3.5.25 08/27/2003 20:04:35 120.00 KB (122,880 bytes) 2/5/2005 12:42 PM
csrss.exe Not Available 344 13 Not Available Not Available 4/11/2005 3:03 PM Not Available Not Available Not Available
dadapp.exe c:\program files\dell\accessdirect\dadapp.exe 1508 8 204800 1413120 4/11/2005 3:03 PM Not Available 203.67 KB (208,560 bytes) 4/9/2005 3:40 PM
dadtray.exe c:\program files\dell\accessdirect\dadtray.exe 1532 8 204800 1413120 4/11/2005 3:03 PM 1, 0, 0, 1 184.00 KB (188,416 bytes) 4/9/2005 3:40 PM
dsentry.exe c:\windows\system32\dsentry.exe 1480 8 204800 1413120 4/11/2005 3:03 PM 1, 0, 0, 0 28.00 KB (28,672 bytes) 2/6/2003 2:41 PM
explorer.exe c:\windows\explorer.exe 952 8 204800 1413120 4/11/2005 3:03 PM 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) 1,008.00 KB (1,032,192 bytes) 3/8/2005 3:41 PM
helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 3920 8 204800 1413120 4/11/2005 3:40 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 750.50 KB (768,512 bytes) 3/8/2005 3:42 PM
helpsvc.exe c:\windows\pchealth\helpctr\binaries\helpsvc.exe 1976 8 204800 1413120 4/11/2005 3:42 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 726.50 KB (743,936 bytes) 3/8/2005 3:42 PM
hkcmd.exe c:\windows\system32\hkcmd.exe 1464 8 204800 1413120 4/11/2005 3:03 PM 3,0,0,2039 112.00 KB (114,688 bytes) 1/1/1980 1:00 AM
iexplore.exe c:\program files\internet explorer\iexplore.exe 4052 8 204800 1413120 4/11/2005 3:41 PM 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) 91.00 KB (93,184 bytes) 3/8/2005 3:42 PM
lexbces.exe c:\windows\system32\lexbces.exe 1012 8 204800 1413120 4/11/2005 3:03 PM 7.4 296.00 KB (303,104 bytes) 6/24/2002 10:13 PM
lexpps.exe c:\windows\system32\lexpps.exe 1060 8 204800 1413120 4/11/2005 3:03 PM 7.4 170.50 KB (174,592 bytes) 6/24/2002 10:10 PM
limewire.exe c:\program files\limewire\limewire.exe 1880 8 204800 1413120 4/11/2005 3:03 PM 1, 0, 0, 2 80.00 KB (81,920 bytes) 3/9/2005 2:49 PM
lsass.exe c:\windows\system32\lsass.exe 424 9 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.00 KB (13,312 bytes) 3/8/2005 3:41 PM
lxbbbmgr.exe c:\program files\lexmark x74-x75\lxbbbmgr.exe 1436 8 204800 1413120 4/11/2005 3:03 PM 1.0.5.0 56.00 KB (57,344 bytes) 6/24/2002 10:11 PM
lxbbbmon.exe c:\program files\lexmark x74-x75\lxbbbmon.exe 1468 8 204800 1413120 4/11/2005 3:03 PM 1.0.5.0 48.00 KB (49,152 bytes) 6/24/2002 10:35 PM
mm_tray.exe c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe 1548 8 204800 1413120 4/11/2005 3:03 PM 8.10.1006 116.00 KB (118,784 bytes) 2/5/2004 11:32 PM
mmtask.exe c:\program files\musicmatch\musicmatch jukebox\mmtask.exe 1564 8 204800 1413120 4/11/2005 3:03 PM 1.0.0.1 52.00 KB (53,248 bytes) 2/5/2004 11:32 PM
msmsgs.exe c:\program files\messenger\msmsgs.exe 4060 8 204800 1413120 4/11/2005 4:18 PM 4.7.3001 1.62 MB (1,694,208 bytes) 8/20/2002 5:08 PM
msn6.exe c:\program files\msn\msncorefiles\msn6.exe 3872 8 204800 1413120 4/11/2005 4:18 PM 7.02.0005.2202 92.00 KB (94,208 bytes) 8/29/2002 7:00 AM
navapsvc.exe c:\program files\norton antivirus\navapsvc.exe 1676 8 204800 1413120 4/11/2005 3:03 PM 8.00.58 113.08 KB (115,792 bytes) 8/16/2001 6:16 PM
navapw32.exe c:\progra~1\norton~1\navapw32.exe 1404 8 204800 1413120 4/11/2005 3:03 PM 8.00.58 73.08 KB (74,832 bytes) 8/16/2001 5:52 PM
notifyalert.exe c:\program files\dell\support\alert\bin\notifyalert.exe 1416 8 204800 1413120 4/11/2005 3:03 PM Not Available 344.00 KB (352,256 bytes) 10/7/2003 5:20 PM
quickset.exe c:\program files\dell\quickset\quickset.exe 1496 8 204800 1413120 4/11/2005 3:03 PM 1, 0, 0, 1 360.00 KB (368,640 bytes) 2/5/2004 11:21 PM
realsched.exe c:\program files\common files\real\update_ob\realsched.exe 1540 8 204800 1413120 4/11/2005 3:03 PM 0.1.0.1622 148.04 KB (151,597 bytes) 2/5/2004 11:25 PM
services.exe c:\windows\system32\services.exe 412 9 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 105.50 KB (108,032 bytes) 3/8/2005 3:40 PM
smss.exe c:\windows\system32\smss.exe 260 11 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 49.50 KB (50,688 bytes) 3/8/2005 3:40 PM
spoolsv.exe c:\windows\system32\spoolsv.exe 1052 8 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 56.50 KB (57,856 bytes) 3/8/2005 3:40 PM
support.exe c:\program files\common files\dell\eusw\support.exe 1340 8 204800 1413120 4/11/2005 3:03 PM 2, 1, 1, 0 316.00 KB (323,584 bytes) 10/7/2003 6:21 PM
svchost.exe c:\windows\system32\svchost.exe 568 8 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 3/8/2005 3:40 PM
svchost.exe Not Available 624 8 Not Available Not Available 4/11/2005 3:03 PM Not Available Not Available Not Available
svchost.exe c:\windows\system32\svchost.exe 660 8 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 3/8/2005 3:40 PM
svchost.exe Not Available 724 8 Not Available Not Available 4/11/2005 3:03 PM Not Available Not Available Not Available
svchost.exe Not Available 800 8 Not Available Not Available 4/11/2005 3:03 PM Not Available Not Available Not Available
svchost.exe c:\windows\system32\svchost.exe 1816 8 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.00 KB (14,336 bytes) 3/8/2005 3:40 PM
syntpenh.exe c:\program files\synaptics\syntp\syntpenh.exe 1304 8 204800 1413120 4/11/2005 3:03 PM 7.12.7 04Nov04 672.09 KB (688,218 bytes) 2/5/2004 11:19 PM
syntplpr.exe c:\program files\synaptics\syntp\syntplpr.exe 1296 8 204800 1413120 4/11/2005 3:03 PM 7.12.7 04Nov04 96.09 KB (98,394 bytes) 2/5/2004 11:19 PM
system Not Available 4 8 0 1413120 Not Available Not Available Not Available Not Available
system idle process Not Available 0 0 Not Available Not Available Not Available Not Available Not Available Not Available
wanmpsvc.exe c:\windows\wanmpsvc.exe 1928 8 204800 1413120 4/11/2005 3:03 PM 7, 0, 0, 2 64.00 KB (65,536 bytes) 2/5/2004 11:23 PM
winlogon.exe c:\windows\system32\winlogon.exe 368 13 204800 1413120 4/11/2005 3:03 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 490.50 KB (502,272 bytes) 3/8/2005 3:40 PM
wkcalrem.exe c:\program files\common files\microsoft shared\works shared\wkcalrem.exe 1852 8 204800 1413120 4/11/2005 3:03 PM 6.00.1911.0 24.06 KB (24,633 bytes) 8/7/2001 7:06 PM
wkufind.exe c:\program files\common files\microsoft shared\works shared\wkufind.exe 1412 8 204800 1413120 4/11/2005 3:03 PM 6.00.3215.0 28.06 KB (28,738 bytes) 8/17/2001 12:41 AM
wlansta.exe c:\windows\system32\wlansta.exe 1372 8 204800 1413120 4/11/2005 3:03 PM 1.07.37 148.07 KB (151,623 bytes) 2/4/2005 10:54 PM
wmiapsrv.exe c:\windows\system32\wbem\wmiapsrv.exe 2436 8 204800 1413120 4/11/2005 3:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 123.50 KB (126,464 bytes) 3/8/2005 3:42 PM
wmiprvse.exe Not Available 3820 8 Not Available Not Available 4/11/2005 4:18 PM Not Available Not Available Not Available
wscntfy.exe c:\windows\system32\wscntfy.exe 2456 8 204800 1413120 4/11/2005 3:06 PM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 13.50 KB (13,824 bytes) 8/4/2004 3:56 AM
wzqkpick.exe c:\program files\winzip\wzqkpick.exe 1860 8 204800 1413120 4/11/2005 3:03 PM 1.0 (32-bit) 116.00 KB (118,784 bytes) 4/7/2005 10:29 AM
johnallg
2 Intern
•
7.3K Posts
0
April 11th, 2005 20:00
Akule50
385 Posts
0
April 12th, 2005 02:00
You can try to find what all those processes are yourself, by entering your log "here" and clicking "Submit".
After it processes your log, you can then click a link for each item... similar to the example below: (click on "acsd.exe", below)
acsd.exe c:\progra~1\common~1\aol\acs\acsd.exe 1488 8 204800 1413120 4/11/2005 3:03 PM 1,0,17,5 1.31 MB (1,376,360 bytes) 2/5/2004 11:22 PM
Did you remove any Spyware/Malware or Trojans/Viruses just before you started having these problems?
If this was the cause... then try to reset the TCP/IP connection stack with the "Winsock XP Fix utility - download page". There are instructions "here", if you need them.
There's also another successful Winsock fix utility to try if the other doesn’t help ("LSP-Fix - download page".)
If this problem was caused by the "installation of WinXP SP2"... see if "this article" might help.
Since it seems that you're using AOL... have you tried removing/reboot and re-install AOL?
Sometimes with AOL it is better to edit the registry after uninstalling it. And sometimes it might be quicker to re-install windows and other programs... then install AOL last (instead of troubleshooting AOL problems).
Also, you might want to configure your processes using the "Safe Method" of the Configurations guide, "here", to eliminate unneeded Processes.
For Microsoft's explanation of a WAN miniport... "click here".
There's also a tool ("WinRescue XP") that has help a few users recover from a DUNs Error 633 message. Supposedly, it restores the WinXP registry to default settings. (I haven't tried it, yet)
Aloha,
Rod