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March 14th, 2004 12:00
Modem fax phone disctive ring question
Hi
I hope this is the correct forum for my question. I was referred here from the XP site. I have the Demension 8300 with windows XP pro and the internal Conexant smartHFSI telephony data voice PCI modem. I have one line for my home business phone and fax/modem using Microsoft's built in XP FAX. I also have a CommandCom 5500 Switch which can descriminate (call descrimination) between fax/modem (using Microsoft windows XP FAX) and voice calls to my business telehone and send them accordingly--so I didn't need disninctive ring (DR). My personal calls come on a separate phone line. I am trying to eliminate one phone line by adding distinctive ring. My goal is to have the following:
1. One distinctive ring number that goes to the phone/answering machine I use for personal calls.
2. A second distinctive ring number that can be used to handle both (descriminate between) the fax/modem call (using XP Fax and my internal modem) and non-personal voice calls sent to a separate telephone.
Does anyone know if this can be done and how I would set this up. I've heard that XP FAX has problems with disctinctive ring. Perhaps a switch like the CommandCom 5500 which recognizes distinctive rings can be used to solves them but I don't know. I'd like to know before I order distinctive ring service.
This is a mixed question which involves knowledge on XP FAX, internal modems, external telephone and an external switch box. I hope someone in this forum has this expertise.
Thanks
Jake

