Right - you are having a problem with AOL because they use a propriatary dialer, and AT&T may have overwritten it. Dell diagnostics will not work on the modem once you use an Agere driver. BTW, I have the 8.30 driver linked below for that modem - it is the latest.
Hi & Thanks for(both) your reply. I'll try again to deal with AOL tech.Although, they don't want to accept that AOL9 could be at fault.If you have any other info to further my cause, I'd be most appreciative.I've purchased another modem(3Com),but don't want to install it for the wrong reason & result!
JohnM025
2 Intern
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877 Posts
0
August 31st, 2004 16:00
Contact AOL since you know that the modem itself works because you are able to connect to AT&T without a problem.
Thank you for choosing Dell.
johnallg
2 Intern
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7.3K Posts
0
August 31st, 2004 23:00
celianeron
1 Rookie
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51 Posts
0
September 1st, 2004 00:00
Hi & Thanks for(both) your reply. I'll try again to deal with AOL tech.Although, they don't want to accept that AOL9 could be at fault.If you have any other info to further my cause, I'd be most appreciative.I've purchased another modem(3Com),but don't want to install it for the wrong reason & result!
Ron