Netwokr card not working.. integrated

Try this, go to Start>Run and type CMD and press Enter

At the prompt, type:

Ping 127.0.0.1

If you do not get a timed out response, the card is working fine.  We need to look elsewhere for a problem.  Sounds like a software setting turning it off.

we did all that on the phone, see we also put another network card in and that didnt work either , even AFTER WE FORMATED, KEYWORD WE FORMATTED, IMPOSSIB TO BE SOFTWARE OR ANYTHIGN IN BIOS CAUSE WE CHECKED AND DID ALL

RYAN

You refer to an integrated NIC so what do you mean you installed another one?  You replaced the MOBO but did you also install a new NIC?  Nothing is impossible and yes you can disable the NIC from the BIOS.  What does the Device manager show?  A yellow Exclamation mark next to the network adaptor indicates a problem.  No Yellow mark means it is installed properly and you have disbaled it somehow.

It's either hardware or software so don't go looking for ghosts that aren't there.

Dell Dimension 4100 with Windows XP Pro (SP1) -Intel PIII 1.0 Ghz-512mb PC133 Ram - Disk 0: 40Gb Maxtor HDD (5400 RPM) - Disk 1: 80Gb HDD (7200 RPM) Lite-On 48x CD ROM -Sony CRX1611 CDRW- Iomega ZIP 100 USB Drive -nVidia GForce 3 Ti200 (64mb RAM) -Intel Pro/100 Internal NIC- HP LaserJet 5L -Motorola 4100SB Modem- Linksys BEFSR41 Router.

Power Edge 600SC with MS Server 2003 - P4 2.4Ghz - 384mb Ram - Disk 0: 40Gb Maxtor HDD (7200 RPM) - 48x CD ROM - Intel Pro 1000 Gigabit NIC

A+ Network+ Certified

Lets see what's in this machine - can you open a DOS shell - Start ->Run ->cmd

Execute the command "ipconfig/all" and paste the results here........

It has not been disabled in Bios, the tech checked that and I DOUBLE checked that, it seems very confusing to me. The senior tech said he wasnt going to send another motherboard so he is just sending a new sytem which i am gettign a STEAL out of! My Dimension 4550 COnfig is this:

P4 2.53

256 PC 2700

60 gb HARD DRIVE

The new machien beign sent is a Dimension 4600 P4 2.66 and a 80 GB HD with all other specs the same as shown below:

Dimension 4550
Intel Pentium 4 Processor at 2.53GHz
256MB DDR SDRAM at 333MHz
Integrated ADI 1885 Audio(not for long)
64MB GeForce4 MX Graphics Card with TV Out
16X DVD-Rom Drive
48x/24x/48x CD-RW Drive
60 GB Hitachi Deskstar 7200rpm
Harmon Kardon HK-395 Speakers
Windows XP Home Edition
_________________________________________

Lets see what's in this machine - can you open a DOS shell - Start ->Run ->cmd

Execute the command "ipconfig/all" and paste the results here........

This will show what your machine believes its network interfaces are.

IP Routing Enables........NO

WINS Proxy nabled......NO

Media State...............Disconected

What is the MAC (Physical) Address of the NIC?

If that's the total output - then you do have a hardware problem - you PC is not recognising your integrated or PCI bus NIC - otherwise I would have expected to see something below. Currently your PC has no network adaptors it can use - so recheck "Device Manager" for yellow exclamation marks - and NEtwork Adaptors for any conflicts

Normal output for "ipconfig/all" with working adaptors would include

0 Ethernet adapter :

1 Ethernet adapter :

 Description . . . . . . . . : 3Com EtherLink PCI

Here's a cheap fix:

Go to CompUSA ,etc and spend $10 on another NIC.  If it does not work, then you have a configuration error that would show up in the device manager.  Have you checked that? (It's been suggested twice).

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@jmwills wrote:

Here's a cheap fix:

Go to CompUSA ,etc and spend $10 on another NIC.  If it does not work, then you have a configuration error that would show up in the device manager.  Have you checked that? (It's been suggested twice).

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OK LET EM ANSWER ALL THSI AT ONCE READ PREVIOUS THREADS... I have already tried another NIC, with no avail, while the tech was at my house. Then yes there is an exclamation point next to the NIC, which was there before the new motherboard, and after the new motherboard, so what is next on  the suggestion trail to success.

NOT TRYIGN TO BE RUDE

RYAN

I think im having the same problem you have but with my 4600.  I have tryed everything I can think of.  I have 2 network cards.  One is the Gigabit and one is the Intel Pro 10/100 VE Intergrated card.   My computer dose not detect the Gigabit even though I have taken it out and put it back in to see if the system would see it.  My intergrated card worked when I first got my computer.  In the device manager it says that the device is working properly.  The test ping works, so I don't get it and im realy upset with dell.  I have 4 dells and I have never had any problems with my others.  But the 4600s are pissing me off.  Im on my second one.  The first one they sent me the hard drive died with in an hour.  This one everything seems fine except the stupid NICs.  Nobody seems to know how to fix this.  If I have to call dell and get another system that will make three 4600s with in 4 months.  Also that would probably be the last dell I ever get, unless they can give me a 8300 with the same specs as my 4600.

Im not sure of whats going on here perhars the beggining of a new problem at dell

RYAN

Do you have the latest drivers for the NIC?  IIf so, where did you get the driver?  Not from Microsoft I hope.  Try Intel.

Is the BIOS up to date?

Message Edited by jmwills on 10-13-2003 08:03 PM

Yup I have the latest drivers from Intel.  Though I don't have the lastest Bios update or the latest drivers for the Gigabit card.  The bios updated should not matter. All my cards worked untill I decided to take the Gigabit card out and just use the built in card.  I tryed all kinds of things, includeing putting the gigabit card back in.  All I get is Local area Connection a network cable is unpluged.  The funny thing is the lights on my laptop NIC and desktops gigabit card both light up.  Though my system dosn't even see the gigabit card.  My system sees the integrated intel card and says that there are no problems found.  SO THEN WHY DOSN'T IT WORK IF IT SAYS THERE ARE NO PROBLEMS. Ok just had to get that out. Im getting sick of trying to fix this every day for that past 4 months.