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19911
August 6th, 2015 18:00
Network Adapters Access in Win 10 not working
I installed Win 10 upgrade to my Dell Desktop last night. In device manager it shows "Dell Wireless 1506 802.11b/g/n (2,4GHz), Realtek PCIe GBE Family Controller and WAN Miniport (SSPT). All are showing as working properly.
But, Settings under Network & Internet shows nothing.
I have a cable from my network port to my router and the router is showing a good connection.
Why doesn't Win10 recognize the existence of my Network Adapters?
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DELL-Todd S
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1.8K Posts
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August 10th, 2015 14:00
Hello,
Which model of Dell desktop are you using? And are you able to access the internet on it? Not sure why Device Manager would see / list the network cards but I assume by you saying "Win10 doesn't" that you are unable to get a network connection?
Try going back into Device Manager, removing all those drivers, and then reboot the system. Let Windows Update try to locate a driver for those components. Hopefully it will and that will resolve the problem.
If it doesn't, please let me know which model desktop you're using and I'll see what additional information I can find.
Todd
kennyrick
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August 16th, 2015 11:00
I'm having the very same issue. After the Windows 10 upgrade on my Inspiron Desktop, I lost all network hardware. It shows as working properly in the Device Manager. All connections are good. I've tested them with my laptop. I can't connect to the internet, so I can't access Dell Support. How do I fix this? Is there a number to call?