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17139
April 25th, 2014 22:00
Not able to PING or Connect Remotely but from within desktop and map drives and access my network/internet.
Hello Experts,
I am running into a strange network/connectivity problem.
From a different desktop, I can't ping my Dell T7400 workstation, basically this workstation is not visible from outside world.
Ping times-out and here is what tracert has to say:
C:\Users\Pxxx>tracert 192.168.1.xxx
Tracing route to 192.168.1.xxx
over a maximum of 30 hops:
1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5
No idea, what I am missing. I have even re-installed but nothing resolves this. My goal is to have the ability to remote desktop into the workstation. Even having started the RD services etc, I can access. Of course, the ping should work.... Any ideas?
From within my workstation, I can ping other desktops in the network and can connect to internet.
I have disabled firewall, but no luck.
So it is basically one-way traffic, from inside-out but not the other way. I compared the Services / Firewall settings with another desktop, they are same....what am i missing???
osprey4
6 Operator
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34.2K Posts
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April 26th, 2014 05:00
Hi Orageek,
Le me get you over to the right forum for help with this.
Good luck!
orageek
7 Posts
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April 27th, 2014 15:00
Hello Rick,
Thank you so much for the response. Here are the details from both systems with interfaces and IP address (output of last command).
From a working computer:
==================
Interface: 192.168.1.153 --- 0xa
Internet Address Physical Address Type
192.168.1.1 01-1f-90-6d-78-be dynamic
192.168.1.6 09-86-3b-e2-de-6a dynamic
192.168.1.11 51-b7-c3-54-16-1b dynamic
192.168.1.152 01-1e-4f-ec-35-8b dynamic
192.168.1.255 ff-fx-ff-ff-ff-ff static
224.0.0.22 01-01-5e-00-00-16 static
224.0.0.251 01-01-5e-00-00-fb static
224.0.0.252 01-02-5e-00-00-fc static
239.255.255.250 01-10-5e-7f-ff-fa static
From the PC which has the problem
======================
Interface: 192.168.1.152 --- 0xb
Internet Address Physical Address Type
192.168.1.1 09-1f-90-6d-78-be dynamic
192.168.1.6 07-86-3b-e2-de-6a dynamic
192.168.1.11 51-b7-c3-54-16-1b dynamic
192.168.1.153 01-26-18-3e-1a-0c dynamic
192.168.1.255 ff-fe-ff-ff-ff-ff static
224.0.0.22 01-09-5e-00-00-16 static
224.0.0.252 01-07-5e-00-00-fc static
239.255.255.250 01-01-5e-7f-ff-fa static
255.255.255.255 ff-ff-fx-ff-ff-ff static
I am using Webroot software. Please note that this is being used on both the systems. I found something interesting, last night, I created a virtual machine and configured bridged adapter (meaning it gets IP from my home router). Interesting enough, I was able to ping, ssh to the virtual machine and NOT to the host which is hosting them.
All the settings between both the systems (firwall, Anti-virus software) etc are same.
PudgyOne
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April 27th, 2014 15:00
orageek,
Not sure if I can help, but will try.
What virus program and firewall are you using?
Copy the text between the lines and past them to notepad
===============================================
ipconfig /all > "%userprofile%\Desktop\ipinfo.txt"
arp -a >> "%userprofile%\Desktop\ipinfo.txt"
notepad "%userprofile%\Desktop\ipinfo.txt"
================================================
Save as ipinfo.cmd
Right click on it, left click, run as administrator. See if it brings up a list of devices at the bottom of the list.
Run this on another system on the same internet connection and see if you can see the ip address of the other system, at the bottom of the log
Rick
PudgyOne
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April 27th, 2014 18:00
orageek,
It looks like each system does not see the ip address of the other. I'm guessing firewall. Read THIS THREAD and see if allowing the ip address of each system works.
Rick
orageek
7 Posts
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April 27th, 2014 20:00
Rick,
Thanks again for the response. I checked the post/thread, and I have same kind of settings for both the desktops. I even tried shutting off / disabling Webroot, but unfortunately, no luck.
Thanks
PudgyOne
11 Legend
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April 28th, 2014 01:00
orageek,
Start, control panel, Windows Firewall.
Allow a program or feature through Windows Firewall
Change settings
Look there and see if there are items to allow past the firewall. Click on allow another program. Network connection types. I have the top box checked but not the bottom box. Click on the What are network connection types and see if this is what you're looking for.
Rick