Not getting IP address from DHCP on Router

Question

Hi, I've been having a problem over the last couple of days with my internet setup. I've search the web and come across some 'similar' issues with solutions that don't work for me. I have a desktop PC (Dell 5100) connecting to a Netopia Broadband router via an ethernet cable (on-boards nic Intel Pro/100 VE) that is not getting it's IP address (192.168.1.x is what DHCP should be dishing out) from the DHCP service on the router as it's supposed to. Gets an IP address of 169.x.x.x - I believe this is an IP address given out when no DHCP service is found. No amount of rebooting and reseating of cables has helped out. I also have a older router that allows connection via USB that assigns a virtual NIC, and this is giving me the same result, i.e. 169.x.x.x IP address. I also have a wireless connection on the Netopia router which I can connect to with my laptop without any issue - DHCP address is given out correctly and I can access the internet.   I have tried to manually assign an IP address to my desktop (192.168.1.5) and I am able to ping the router, however I cannot http or telnet to the GUI on the router or get onto the internet.   I'm guessing that the issue is with the desktop and some software component, but I don't know what. Sorry for making this post lengthy, but would anyone have any ideas.   Thanks Jon

jmwills · Answer

Sounds as though the onboard NIC is dead.  You can get a PCI network card to add to that system for about $20 tops.

jmwills · Answer

Try this:TCP/IP stack repair options for use with Windows XP with SP2.For these commands, Start, Run, CMD to open a command prompt.Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset TCP/IP stack to installation defaults. netsh int ip reset reset.logReboot the machine.

garvin_j · Answer

I have acquired another NIC, which I haven't installed yet, but I'm not convinced that that is the issue. When I connect up the 2nd router, via USB rather than the NIC, I'm getting the same result - no DHCP from router, getting a 169.x.x.x address instead of 192.168.1.x)

Jon

garvin_j · Answer

I have tried the IP reset command to no avail. I haven't tried the winsock reset - I'll try that when I get home this evening.   Thanks Jon

garvin_j · Answer

I got this problem sorted out. I had to uninstall McAfee. I think it may have been the 'Privacy Service' part that caused the trouble, but I uninstalled the whole lot and loaded up AVG antiVirus instead!

Jon

Networking, Internet, & Bluetooth

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