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3 Posts

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February 4th, 2004 11:00

PCI simple Communications Controller ??? Where is the driver

Hello,

I had to re-install everything on my new DELL 4600.
Althought i have installed all require drivers I can't connect to the net.

When i look at my Device Manager, I can see under "other devices" the following with a question mark.

- PCI Simple communications controller
- SM Bus Controller

Where Can I find these drivers? They are not ibn my dell cd.

My Intell Pro network adapter is installed, but my conections says "cable unplugged", but my cable is not unplugged.

Please help! I cannot go online with my new Dell.

Best,

Ricardo

2 Intern

 • 

12K Posts

February 4th, 2004 11:00

Reasons for the "Network Cable Unpligged" message:

1. The network cable really is unplugged.
2. The network cable is defective.
3. It's plugged in, but there's nothing connected to the other end.
4. It's plugged in and connected on both ends, but the device on the other end isn't turned on.
5. The cable is the wrong type. Connecting two computers directly, without a hub, switch, or router, requires a crossover cable. A regular, straight-through cable won't work.
6. The cable is connected to the uplink port on a hub, switch, or router, instead of a regular port.
7. Some hubs, switches, and routers disable the port next to the uplink port when the uplink port is in use.
8. The network card driver program isn't working right. Download and install the latest XP-compatible driver from the manufacturer's web site.
9. The network card is configured to automatically sense speed and duplex settings but isn't doing it correctly. Set those options manually, as shown here:
10. Time for a new network card.

http://www.practicallynetworked.com/sharing/troubleshoot/networkcard.htm

(Credit goes to the Microsoft.Public.WindowsXP.network_web newsgroup and Forum Regular volcano11 for developing this check list.)

2 Intern

 • 

28K Posts

February 4th, 2004 13:00

diestra,

After reinstalling Windows you need to install the chipset drivers for your motherboard, the drivers for your modem, and the drivers for your network adapter.  After installing the chipset drivers, your motherboard may be able to deal with the network card and see the network.

Steve

3 Posts

February 4th, 2004 15:00

hello volcano11,

What are my chipset drivers for my motherboard, and where can I find them?

i am not sure what you mean.

Could you please provide more info.

Thank you,

diestra

2 Intern

 • 

28K Posts

February 4th, 2004 16:00

All drivers should be on your Resource CD.  If you can't find them, you can download them by clicking on the Downloads tab at the top of the Dell Forum window.  Specifically, chipset drivers are at:

http://support.dell.com/FileLib/Type.aspx?c=us&l=en&s=gen&Category=27&OS=WW1&OSL=EN&SvcTag=&SysID=DIM_P4_4600&DeviceID=3268

Steve

3 Posts

February 4th, 2004 16:00

Hello Jwmills,

Thank you for your reply.

Nonetheless, None of The reasons you describe for the "network unplugged message" apply to my situation.

This is a new computer, but I had to re-install everything again.

It was working before as it was, I did not change anything on the setup, not even the cable.

However, when i look at my Device Manager, I can see under "other devices" the following with a question mark.

- PCI Simple communications controller
- SM Bus Controller

Where Can I find these drivers? They are not in my dell cd.

Thank you in advance for all help you can provide.

Diestra

13 Posts

February 5th, 2004 03:00

PCI Simple Communications Controller is your MODEM (Available on a different CD than Resource CD ).
SmBus Controller is your Chipset (if you run Resource CD, it will autoatically comeup with the drivers list, Check for Intel Chipset).

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