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February 14th, 2013 01:00
## Problem in Connectiong Inspiron N5010 to Wi-fi Networks...
Hi!
This is my first post in this forum.
I am facing problem with connecting my wi-fi network to a Wi-fi Broadband modem.
- I have a Inspiron N5010 laptop with original Win7 Home Premium installed.I installed "Intel Wi-fi Link 1000 BGN" driver form the driver CD supplied with the machine.This is the first time I am trying wireless networking.
1) The first time I coneected it worked but then something happened I don't know and from that time it connects but I can't access the net.3 network adapters are showing & one of them-Windows WAN Miniport adapter is saying "Unidentified network".
2) Windows is displaying "Windows has encountered an error saving the wireless profile.Automatic connection is not allowed.".
3) And to make problems worse while trying to access the "Advanced settings" in Profiles the 'Wi-fi configuration utility stops working!'
I have reinstalled the drivers repeatedly but of no avail.
Please Help!:emotion-6::emotion-9:
Parthasarathy S
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February 16th, 2013 01:00
Thanks Thanks & again Thanks.i did whatever you said but only after a clean install of Windows...reinstalled the drivers in proper order & bingo..it worked.I haven't installed any other software.
Dude...You saved my day.
PudgyOne
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February 14th, 2013 12:00
Parthasarathy Sinha,
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Can you also run an ipconfig /all log and post the information back here.
Rick
Parthasarathy S
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February 15th, 2013 07:00
Here are the info-
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>systeminfo
Host Name: PARTHA-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: xxxxxxxxxx
Registered Organization:
Product ID: xxxxxxxxxxxxxxxxxxxxxxxxx
Original Install Date: 01-02-2013, 11:25:28 PM
System Boot Time: 15-02-2013, 08:20:51 PM
System Manufacturer: Dell Inc.
System Model: Inspiron N5010
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 37 Stepping 5 GenuineInt
el ~1971 Mhz
BIOS Version: Dell Inc. A12, 25-01-2011
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4009
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory: 2,999 MB
Available Physical Memory: 1,346 MB
Virtual Memory: Max Size: 5,996 MB
Virtual Memory: Available: 3,754 MB
Virtual Memory: In Use: 2,242 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\PARTHA-PC
Hotfix(s): 2 Hotfix(s) Installed.
[01]: 982861
[02]: KB976902
Network Card(s): 4 NIC(s) Installed.
[01]: Realtek PCIe FE Family Controller
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.2
[02]: fe80::d00b:f5a0:2a77:e48c
[02]: Intel(R) WiFi Link 1000 BGN
Connection Name: Wireless Network Connection
Status: Media disconnected
[03]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 8
Status: Media disconnected
[04]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 9
DHCP Enabled: No
IP address(es)
[01]: 192.168.16.2
[02]: fe80::a53e:112a:7dd9:ffb6
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Partha-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan
PPP adapter Broadband Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadband Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 117.201.104.157(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 218.248.255.163
218.248.255.162
NetBIOS over Tcpip. . . . . . . . : Disabled
Wireless LAN adapter Wireless Network Connection 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
8
Physical Address. . . . . . . . . : 8C-A9-82-4E-B4-69
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a53e:112a:7dd9:ffb6%33(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.16.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 898410882
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9D-B8-53-78-2B-CB-D3-37-98
DNS Servers . . . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection 8:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
7
Physical Address. . . . . . . . . : 8C-A9-82-4E-B4-69
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ASUS
Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 8C-A9-82-4E-B4-68
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-2B-CB-D3-37-98
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d00b:f5a0:2a77:e48c%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 15 February 2013 08:21:15 PM
Lease Expires . . . . . . . . . . : 16 February 2013 08:21:14 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225979339
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9D-B8-53-78-2B-CB-D3-37-98
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.ASUS:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:75c9:689d::75c9:689d(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 218.248.255.163
218.248.255.162
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:34cc:79b:8a29:fd9c(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::34cc:79b:8a29:fd9c%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{BACFF1BA-DEE7-40D5-ABC2-0FD01DB30BB8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{38856BBD-7673-40AD-BCC5-C3E8EB9616A6}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {B6442161-64E4-4617-8B9A-140FB825145B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable ISATAP Interface {65E5BCE3-E9EC-4B52-A7A6-E66F0BB5FA7D}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
PudgyOne
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February 15th, 2013 14:00
Parthasarathy Sinha,
Start control panel, network and sharing center. Click on manage wireless networks and right click on the networks you don't use and delete them.
Click on your connection, click on wireless properties, you should see...
You might to have only the top box checked.
The click on properties, look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine.
Rick
Parthasarathy S
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February 15th, 2013 17:00
Thanks foe the reply...
I have changed all IPV4/6 settings to 'obtain ip address automatically'...but whenever i try to change the adapter connection settings it says "Windows encountered an error while saving the wireless settings.Automatic connection is disabled."
PudgyOne
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February 15th, 2013 20:00
Parthasarathy Sinha,
I don't understand that it will not allow unless there is some type of malware or permissions stopping you from changing them.
Download Malwarebytes Anti-Malware free edition, update it and do a quick scan. Remove anything it finds. If it finds anything, please post the log back here.
Download the Network adapter drivers and save them to your desktop.
null
Make a system restore point.
Start, control panel, device manager. network, right click on Intel(R) WiFi Link 1000 BGN, left click uninstall. Tell it to remove the drivers and software.
Restart your computer. When you log back in, the new hardware wizard will try to install the adapter but fail. Install the drivers saved to your desktop.
You should be able to connect. If not, then try downloading and installing Dell QuickSet.
Dell Quickset Application
Windows 7 32-bit
Windows 7 64-bit
Windows Vista 32-bit
What happens?
Rick
PudgyOne
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February 16th, 2013 03:00
Parthasarathy Sinha,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick