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5504
February 13th, 2005 21:00
Remote Support
I am looking for some advice regarding remote support of other systems. I live in NJ. and my mother in law lives in CT. She has absolutely not technical background and relies on me totally to help her with her PC. Unfortunately, I live too far away to see what she is doing and wanted to find out if there is some way I can remotely access her system. We both have new systems with XP Pro. Does any one know of any software on our machines that will allow me to do that? If so, please let me know where on our desk tops to find the program and how it works.
Thanks,
AJMSLR
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volcano11
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28K Posts
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February 13th, 2005 22:00
Go to Start > Help & Support and type the word remote in the search box. You will be amazed at how many questions can be answered by the help files on your computer.
Steve
volcano11
2 Intern
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28K Posts
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February 14th, 2005 12:00
My response was not useless. Why not point you to a place where the instructions are completely written out and you can have access any time you want. Again, the Help files contain a load of information. Whenever I don't know how to do something in Windows that's the first place I look. Did you look there, or were you just too offended by my response? Sorry that you took my attempt at help the wrong way.
Steve
AJMSLR
6 Posts
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February 14th, 2005 12:00