To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

Steve

hi

call up netgear

hi

is you internet work let???

It is not a NetGear problem though right?

Because other laptops work just fine wirelessly

Sorry about that. I am now just connected wirelessly. It says the connection is fine but I can't access a browser, e-mail, etc.

Thanks

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Todd>cd\

C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TAS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : LocalDomain88

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell TrueMobile 1300 WLAN Mini-PCI C
ard
Physical Address. . . . . . . . . : 00-90-4B-69-2D-8F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : August 20, 2006 3:14:42 PM
Lease Expires . . . . . . . . . . : August 21, 2006 3:14:42 PM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-B5-FE-4A

C:\>

Well, that still shows you are sucessfully connecting to the router.   When you say you disconnected the router and then reconnected it, what does that mean - i.e what exactly did you do?   What kind of internet connection do you have (cable or dsl)?    Are you running any firewalls that may be blocking the internet connection?

Steve

I've tried power cycling both the router and the modem. I've made sure my Internet settings are set to obtain an IP address automatically.

I've tried safe mode, disabling the firewall, disabling antivirus, etc.

I just used my girlfriends dell laptop and it works just fine.

One more note, I have a bittorrent downloading program which seems to connect just fine and download the torrent files.

This is very strange.

Thanks for the help...I hope we can get it figured out.

Unfortunately that didn't work.

Let me tell you exactly what happened when my wireless Internet went out.

All I did was unplug the router, attempt to plug in an "internet booster". The booster didn't work so I reconnected the router. Everyone's pc's worked fine but mine.

Any other ideas?

Thanks

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Todd>cd\

C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TAS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : LocalDomain88

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0D-56-B5-FE-4A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : August 20, 2006 2:50:04 PM
Lease Expires . . . . . . . . . . : August 21, 2006 1:41:28 PM

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell TrueMobile 1300 WLAN Mini-PCI C
ard
Physical Address. . . . . . . . . : 00-90-4B-69-2D-8F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : August 20, 2006 2:48:56 PM
Lease Expires . . . . . . . . . . : August 21, 2006 2:48:56 PM

C:\>

 

Message Edited by volcano11 on 08-20-200603:01 PM

Try going to the command prompt again and type the following command ipconfig /flushdns then hit the enter key.  Do this when it is only trying to connect by wireless and see if that gets the internet connection back.

Steve

Message Edited by volcano11 on 08-20-200602:42 PM

An internet booster is just a device that runs from the modem to the router. It bossts the signal to get higher speeds.

Below is what I get when I type in the requested commands...thanks

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Todd>cd\

C:\>ping 143.166.224.244

Pinging 143.166.224.244 with 32 bytes of data:

Reply from 143.166.224.244: bytes=32 time=46ms TTL=238
Reply from 143.166.224.244: bytes=32 time=45ms TTL=238
Reply from 143.166.224.244: bytes=32 time=44ms TTL=238
Reply from 143.166.224.244: bytes=32 time=43ms TTL=238

Ping statistics for 143.166.224.244:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 43ms, Maximum = 46ms, Average = 44ms

C:\>





c:\ping dell.com
ping request could not find host dell.com. Please check the name and try again

That helps.  It is apparent that you can ping by ip address but the dns server is not resolving an ip address from a host name (dell.com).   So, something is blocking the request to the dns (domain name server).  I had hoped that flushing the dns cache would solve the problem, but that apparently didn't work.   Since your connection works with your ethernet cable plugged in, it seems to eliminate the router and the modem as being the problem.  You did say that others can connect wirelessly through this router, right? 

Have you changed anything in the TCP/IP properties for the wireless card on that computer?  Did you install any new software on the computer before you lost the ability to connect?

Steve

One new development. I restarted my computer and connected to the wireless network. I opened the browser and it connected to googl.com!

Then nothing else worked. For some strange reason the browser was working for just a second.

Any ideas why this would happen?

Thanks