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62 Posts

13588

January 21st, 2006 13:00

Suddenly can't access computer on home network

I have 3 PC's on my home network. All are using WinXP. I have them setup to share folders across the network. I've been doing that for months, even years. All of the sudden, one of the PC's can't be accessed from the other two. I can't figure out why? When I'm on the PC that won't share files, I can share files with the other two PC's. But I can't go the other way. I have a WRT54G wireless Linksys router. Using McAfee Security software. I've disabled the software, but still can't access that one PC. I've rebooted all PC's and reset my router.
 
I've re-applied my sharing properties on the PC that won't allow the others to access it. It didn't help either.
 
I can't print across the network either.
 
Any help would be appreciated.
 
Thank you.
 
jls

2 Intern

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1.8K Posts

January 21st, 2006 18:00

jls

Can you remeber downloading a recent update for your McAfee Security software before this problem started?

 

2 Intern

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28K Posts

January 21st, 2006 19:00

Try unsharing the folders  and unsharing the printer, then reboot, then try re-sharing the folders and printer.

Steve

774 Posts

January 21st, 2006 19:00

did your power ever go out in the house. usually when the power goes out the router has to be reconfigured to your liking. if its a linksys go the there site and do the procedures to when u first bought the router. You have to do this each time your power or plug to the router gets unplugged.

62 Posts

January 22nd, 2006 12:00

Yes, I did download a McAfee update. I tried re-configuring my firewall, but that didn't help. I also uninstalled the McAfee software, Still same problem.

2 Intern

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1.8K Posts

January 22nd, 2006 13:00

jls

I'm seeing this problem with increasing frequency in this forum, McAfee Security software gets an update and misconfigures a file/files and the result is that you no longer have access to something. Even if you remove the software, it still leaves behind files(footprint) that prevents the system from rectifying the problem. I'm not to familiar with McAfee software so, the only suggestion I can offer is to do a System Restore to a point before the update and see if that fixes your problem? 

Good luck!..

62 Posts

January 22nd, 2006 13:00

I unshared the folders, rebooted, shared again. It did not resolve the problem.

Thanks anyway.

62 Posts

January 22nd, 2006 13:00

I don't recall losing power. I unplugged the router & restarted. It did not work.

26 Posts

January 23rd, 2006 14:00

Jlsohio - I have a similar problem when I connect my notebook to a Linksys WRT54G router using a cable, and can't connect to the internet or my LAN ( it keeps losing connectivity ), but no problem with the wireless connection with the notebook.  Mine is an Inspiron 5100 , bought October 2003. At home I have 4 networked computers..an older Dell Dimension running Win 98, a Dell 8200 with Win XP Home SP2, a Dell 8400 ( bought March, 2005 ) with Win XP pro SP2.

I use Verizon DSL, and a Westell 2200 modem/router ( Verizon changed the setting to a straight modem from the beginning as it was conflicting with my first networking route, which was a Netgear wireless router ). All worked well until the Netgear router failed, and I bought a Linksys Wireless G router a few months ago ( and I still use the Netgear PC wireless card ).

All of the desktop computers network easily, and most of the time have internet access...sometimes I notice that I may have to turn off the DSL modem, router and computers and restart everythin to get internet access, but this is only over what may be a long weekend or long strectches of inactivity.

My Inspiron has a built-in Broadcom 440X 10/100 NIC card....I have tried changing cables, and that doesn't help. I can sometimes get it to work by simply disconnecting the cable from the router and the notebook, waiting a couple of minutes, and reconnecting. This sometimes works, but not all of the time. I also tried different ports on the router to connect the Inspiron, but it makes no difference.

Maybe there is a problem with the Dell Broadcom network NIC hardware ? Maybe it got banged up from carrying it around in my computer case ? I looked for updated drivers for this Broadcom NIC card, but can find none after March 2003...same version I already have.

Is it possible the Linksys router has problems with the Dell notebooks, or are there people with desktops , Win XP SP2 and Linksys routers having similar problems ?

Has anyone tried to call Dell...or Broadcom ?..or Linksys ?...or their ISP ?

26 Posts

January 24th, 2006 16:00

Vman2 - I don't have any Bluetooth devices at all. Using Norton System Works on all of my computers, and recently installed an Ugraded  Norton System Works 2006 on my Inspiron...actually installed on Nov 23, 2005. I have the box for the new Linksys Wireless-G broadband router, Model WRT54G, which replaced a Netgear wireless router ( which had a bad port on it )...looks like I installed the Linksys router on Nov 29, 2005.....it seems I have been having disconnect problems with my Inspiron beginning around that time ?...only with hard-wired connection...the Inspiron works great with wireless ( in fact, the connection speeds with the Linksys when using the wireless mode are better than I had with the Netgear wireless router ).

Last year, I had a problem with Blue screen of death ( BSOD ) on my new Dell Dimension 8400 ( purchased March 2005, blue screens started in June of 2005, and found that Microsoft Crash analysis had pointed me to an Intel site for download of a fix for my Intel chipset.....Dell told me not to do it, and it took about the next 4 months of searching for a solution, until I found others on the Dell forum who were experiencing the same problem with the Dell 8400...turns out one of the courageous among us downloaded the Intel fix, and guess what....totally cleared up that problem, after a very troublesome 4 + months of an unstable computer. I for one have not bothered to call Dell about the Inspiron connection problems...has anyone here ? Seems mysterious to me...I am not a geek, but am a one man show in my home office, and have had to figure lots of things out by searching the internet, talking to friends, younger people like my son and son-in-law, and forums like Dell, so that I can now determine when it is probably not just my computer that needs fixing, but a widespread problem with hardware or BIOS or patches for many users.  

3 Posts

January 24th, 2006 16:00

Interesting, I switched my router from Dlink to a Linksys WRTP54G w/VOIP....I wonder if it's a Linksys thing.  I'm not sure if the problem started when I did the switch, but that might be worth testing out when I get home.
 
V

3 Posts

January 24th, 2006 16:00

I am having the exact same problem.  I have 1 desktop and 3 laptops.  2 of my laptops (1 non-Dell and 1 Dell) can access the shared stuff on the desktop, but 1 Dell laptop (Inspiron 600m) suddenly can't see anything on the network, even though it is on the network.  
 
I have never run McAfee, so I don't think this is the problem, at least for me.
 
Here is 1 thing I tried and got limited success.  I disabled all of my Bluetooth hardware in the System Manager, then when I rebooted, I was able to see the other computers and access them. 
 
Now there is still 1 quirk, if I boot up my computer, and immediately open a document and try to print on the shared printer that is connected to my desktop, it won't see it.  I have to first go to my network and find the desktop and open it, and then I can go back and print.  So I'm still working on troubleshooting this a bit, but tell me if you have Bluetooth, and if you disable all the Bluetooth stuff in System Manager (there are 5 things), and see if it works.
 
V

3 Posts

January 25th, 2006 01:00

I think I figured my problem out. Make sure all your computers have NWLink protocols added to the network adapters. That is go to your network adapters properties, and select install, go to protocols and there should be some NWLink stuff there. Don't ask me what it is, I have no idea, but I remembered I had this problem before and this fixed it. It seems to be working great now.

V

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