9 Legend

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30.3K Posts

December 2nd, 2013 04:00

neeruam,

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

Rick

2 Posts

December 3rd, 2013 13:00

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>systeminfo

Host Name:                  OS Name:                   Microsoft Windows 7 Home Premium OS Version:                6.1.7601 Service Pack 1 Build 7601 OS Manufacturer:           Microsoft Corporation OS Configuration:          Standalone Workstation OS Build Type:             Multiprocessor Free Registered Owner:          : Product ID:                 Original Install Date:     22/11/2010, 15:23:53 System Boot Time:          03/12/2013, 19:33:46 System Manufacturer:       Dell Inc. System Model:              Inspiron N5030 System Type:               x64-based PC Processor(s):              1 Processor(s) Installed.                            [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIn tel ~2300 Mhz BIOS Version:              Dell Inc. A01, 23/07/2010 Windows Directory:         C:\Windows System Directory:          C:\Windows\system32 Boot Device:               \Device\HarddiskVolume2 System Locale:             en-gb;English (United Kingdom) Input Locale:              en-gb;English (United Kingdom) Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London Total Physical Memory:     4,058 MB Available Physical Memory: 2,041 MB Virtual Memory: Max Size:  8,115 MB Virtual Memory: Available: 5,700 MB Virtual Memory: In Use:    2,415 MB Page File Location(s):     C:\pagefile.sys Domain:                    WORKGROUP Logon Server:              \\MAUREEN-PC Hotfix(s):                 251 Hotfix(s) Installed.                            [01]: KB2764913                            [02]: KB2764916                            [03]: KB2718695                            [04]: KB2670838                            [05]: KB971033                            [06]: KB2305420                            [07]: KB2393802                            [08]: KB2425227                            [09]: KB2446710                            [10]: KB2475792                            [11]: KB2476490                            [12]: KB2478662                            [13]: KB2479628                            [14]: KB2479943                            [15]: KB2484033                            [16]: KB2485376                            [17]: KB2487426                            [18]: KB2488113                            [19]: KB2491683                            [20]: KB2492386                            [21]: KB2497640                            [22]: KB2503658                            [23]: KB2503665                            [24]: KB2505438                            [25]: KB2506014                            [26]: KB2506212                            [27]: KB2506223                            [28]: KB2506928                            [29]: KB2507618                            [30]: KB2507938                            [31]: KB2508272                            [32]: KB2508429                            [33]: KB2509553                            [34]: KB2510531                            [35]: KB2511250                            [36]: KB2511455                            [37]: KB2515325                            [38]: KB2518869                            [39]: KB2522422                            [40]: KB2524375                            [41]: KB2525694                            [42]: KB2529073                            [43]: KB2532531                            [44]: KB2533552                            [45]: KB2533623                            [46]: KB2534366                            [47]: KB2536275                            [48]: KB2536276                            [49]: KB2539635                            [50]: KB2541014                            [51]: KB2544893                            [52]: KB2545698                            [53]: KB2547666                            [54]: KB2552343                            [55]: KB2555917                            [56]: KB2556532                            [57]: KB2560656                            [58]: KB2562937                            [59]: KB2563227                            [60]: KB2563894                            [61]: KB2564958                            [62]: KB2567053                            [63]: KB2567680                            [64]: KB2570791                            [65]: KB2570947                            [66]: KB2572077                            [67]: KB2579686                            [68]: KB2584146                            [69]: KB2585542                            [70]: KB2588516                            [71]: KB2603229                            [72]: KB2604115                            [73]: KB2607712                            [74]: KB2616676                            [75]: KB2617657                            [76]: KB2618451                            [77]: KB2619339                            [78]: KB2620704                            [79]: KB2620712                            [80]: KB2621440                            [81]: KB2631813                            [82]: KB2633873                            [83]: KB2633952                            [84]: KB2639308                            [85]: KB2639417                            [86]: KB2640148                            [87]: KB2641653                            [88]: KB2641690                            [89]: KB2644615                            [90]: KB2645640                            [91]: KB2647518                            [92]: KB2647753                            [93]: KB2653956                            [94]: KB2654428                            [95]: KB2655992                            [96]: KB2656356                            [97]: KB2656373                            [98]: KB2656411                            [99]: KB2658846                            [100]: KB2659262                            [101]: KB2660075                            [102]: KB2660465                            [103]: KB2660649                            [104]: KB2661254                            [105]: KB2665364                            [106]: KB2667402                            [107]: KB2676562                            [108]: KB2677070                            [109]: KB2679255                            [110]: KB2685811                            [111]: KB2685813                            [112]: KB2685939                            [113]: KB2686831                            [114]: KB2688338                            [115]: KB2690533                            [116]: KB2691442                            [117]: KB2695962                            [118]: KB2698365                            [119]: KB2699779                            [120]: KB2705219                            [121]: KB2709162                            [122]: KB2709630                            [123]: KB2709715                            [124]: KB2712808                            [125]: KB2718523                            [126]: KB2718704                            [127]: KB2719857                            [128]: KB2719985                            [129]: KB2724197                            [130]: KB2726535                            [131]: KB2727528                            [132]: KB2729094                            [133]: KB2729452                            [134]: KB2731771                            [135]: KB2731847                            [136]: KB2732059                            [137]: KB2732487                            [138]: KB2732500                            [139]: KB2735855                            [140]: KB2736233                            [141]: KB2736422                            [142]: KB2739159                            [143]: KB2741355                            [144]: KB2742599                            [145]: KB2743555                            [146]: KB2749655                            [147]: KB2750841                            [148]: KB2753842                            [149]: KB2756822                            [150]: KB2756921                            [151]: KB2757638                            [152]: KB2758857                            [153]: KB2761217                            [154]: KB2761226                            [155]: KB2762895                            [156]: KB2763523                            [157]: KB2769369                            [158]: KB2770660                            [159]: KB2773072                            [160]: KB2778344                            [161]: KB2778930                            [162]: KB2779030                            [163]: KB2779562                            [164]: KB2785220                            [165]: KB2786081                            [166]: KB2786400                            [167]: KB2789645                            [168]: KB2790113                            [169]: KB2790655                            [170]: KB2791765                            [171]: KB2798162                            [172]: KB2799494                            [173]: KB2799926                            [174]: KB2803821                            [175]: KB2804579                            [176]: KB2807986                            [177]: KB2808679                            [178]: KB2808735                            [179]: KB2813170                            [180]: KB2813347                            [181]: KB2813430                            [182]: KB2813956                            [183]: KB2817183                            [184]: KB2820197                            [185]: KB2820331                            [186]: KB2823324                            [187]: KB2829361                            [188]: KB2829530                            [189]: KB2830290                            [190]: KB2832414                            [191]: KB2833946                            [192]: KB2834140                            [193]: KB2834886                            [194]: KB2835361                            [195]: KB2835364                            [196]: KB2836502                            [197]: KB2836942                            [198]: KB2836943                            [199]: KB2838727                            [200]: KB2839894                            [201]: KB2840149                            [202]: KB2840631                            [203]: KB2844286                            [204]: KB2845187                            [205]: KB2845690                            [206]: KB2846071                            [207]: KB2846960                            [208]: KB2847311                            [209]: KB2847927                            [210]: KB2849470                            [211]: KB2850851                            [212]: KB2852386                            [213]: KB2853952                            [214]: KB2859537                            [215]: KB2859903                            [216]: KB2861191                            [217]: KB2861698                            [218]: KB2861855                            [219]: KB2862152                            [220]: KB2862330                            [221]: KB2862335                            [222]: KB2862772                            [223]: KB2862966                            [224]: KB2863058                            [225]: KB2863240                            [226]: KB2864058                            [227]: KB2864202                            [228]: KB2868038                            [229]: KB2868116                            [230]: KB2868623                            [231]: KB2868626                            [232]: KB2868725                            [233]: KB2870699                            [234]: KB2872339                            [235]: KB2875783                            [236]: KB2876284                            [237]: KB2876315                            [238]: KB2876331                            [239]: KB2879017                            [240]: KB2882822                            [241]: KB2883150                            [242]: KB2884256                            [243]: KB2888049                            [244]: KB2888505                            [245]: KB2893519                            [246] Network Card(s):           3 NIC(s) Installed.                            [01]: Atheros AR8152 PCI-E Fast Ethernet Controller ( NDIS 6.20)                                  Connection Name: Local Area Connection                                  Status:          Media disconnected                            [02]: Atheros AR9285 802.11b/g/n WiFi Adapter                                  Connection Name: Wireless Network Connection                                  DHCP Enabled:    Yes                                  DHCP Server:     192.168.1.1                                  IP address(es)                                  [01]: 192.168.1.6                                  [02]: fe80::d096:9a31:ec7f:b561                            [03]: Microsoft Virtual WiFi Miniport Adapter                                  Connection Name: Wireless Network Connection 2                                  Status:          Media disconnected

C:\Windows\system32>

Rick,

I have done my best as you requested hope I have removed necessary, not use to doing things like this on computers.  Can you help me on my problem any further.  Many thanks.

Maureen

9 Legend

 • 

30.3K Posts

December 5th, 2013 13:00

Maureen,

I see a valid IP address. Go to

Start, control panel, network and sharing center, click on your connection, properties, Look for TCP/IPv4 and TCP/IPv6 and click on properties for each. Have your settings match mine.

Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.

Try these tweaks....

Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.




Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.


Rick

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