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November 5th, 2006 16:00

Unable to Run DSL

I am unable to run my DSL.  Root of problem seems to be that I have too many processes running (69).  How can I lesson this number to below 30?  (I do not have any other programs visably running other than internet explorer)

11 Legend

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112.8K Points

November 5th, 2006 17:00

60 (plus or minus) is not a lot for a Windows XP system.  I doubt that is your problem.
 
You failed to include your PC model Number and Operating System - it's needed as there are many different Dell models.
 
DSL refers to a broadband service.  If you are unable to connect via DSL there can be many issues, so again more info is needed.  e.g. how are you connecting to the DSL modem?  Ethernet or USB (Ethernet is the preferred way).  If the DSL modem showing it's in sync?  Is your firewall allowing you access to the net?, etc.

2 Intern

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12K Posts

November 6th, 2006 04:00

What changed form the time you could connect until now?

2 Intern

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12K Posts

November 7th, 2006 02:00

You do not need their stupid software to setup e-mail.  All you need are the name of the two servers, POP3 and SMTP.

2 Posts

November 7th, 2006 02:00

I changed from Cable to DSL.  I can actually connect to the Internet via Ethernet; I can't load the Verizon DSL package which will allow me to set-up my email account.  Their 'customer service' told me it was b/c I had too many processes running.
 
I'm running Microsoft Windows XP
PC Model Number.....not sure (Dell Dimension DV051 Intel (R) Pentium (R)?)
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