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10677
January 10th, 2006 03:00
Unable to connect to the Internet using wireless connection
Hello,
I just received my XPS(Inspirion) M140 notebook today from Dell. I am able to connect to the Internet if I use my local area connection. However, when using my wireless connection I receive a notification stating that I have "little or no connectivity". I have retried connecting to the Internet using unsecured wireless networks in my area as well with no success.
I have an Intel PRO Wireless 2915ABG Network card. I am using a Linksys Broadband router with a Wireless-G Access Point (802.11g). I am able to find wireless networks in my area. I can connect to other computers in my network after receiving the connectivity message. However, I am unable to acquire an IP address. I have tried repairing the connection but to no avail.
Does anyone have any information that may help me to resolve this issue? Thanks in advance.
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volcano11
2 Intern
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28K Posts
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January 10th, 2006 03:00
To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
Steve
geekgurl1975
4 Posts
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January 10th, 2006 04:00
Yes it is on. I retried it to make sure and re-repaired the connection. I'm still getting the same message. I forgot to mention that I am not using the Intel PRO software to manage my wireless connection. I saw that in another post but it didn't matter.
Raenell
geekgurl1975
4 Posts
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January 10th, 2006 04:00
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tampabay.rr.com
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-14-22-94-00-83
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.15.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DNS Servers . . . . . . . . . . . : 65.32.5.74
65.32.3.74
Lease Obtained. . . . . . . . . . : Monday, January 09, 2006 11:18:48 PM
M
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-CE-C5-0E-FD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.201.213
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
volcano11
2 Intern
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28K Posts
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January 10th, 2006 04:00
Is the wireless radio turned on? Try hitting the Fn F2 key combination which toggles the radio on and off.
Steve
volcano11
2 Intern
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28K Posts
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January 10th, 2006 12:00
Have your tried resetting the router by turning it off and then back on? Are you running any firewall software that may be misconfigured and not allowing the connection? Have you tried installing the latest drivers for the wireless card? Do you have any security settings configured on the router, like MAC address filtering, WEP or WPA encyrption? (Since you can't connect to other non-secure networks, I doubt this is the problem, but I'm just trying to eliminate all possibilites).
Steve
geekgurl1975
4 Posts
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January 10th, 2006 16:00
volcano11
2 Intern
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28K Posts
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January 11th, 2006 13:00
Triple check the WEP key. Also remember that if the router and network adapter are not from the same manufacturer, you cannot use the Pass Phrase - you must use the hex key.
Steve