Windows 10 Bluetooth Problem

Have inspiron N5010 and have the same problem. Please advice how to get Bluetooth working under Windows 10.

After, many failed attempts I was able to get it to work.

.

First, I updated the bluetooth Driver from Broadcom while @ Windows7

Then, I upgraded to Windows10 [with keeping my files and apps]

Then, I Uninstalled the "WIDCOMM Bluetooth Software" [Windows7 version]

Then, I Downloaded and installed the Windows10 version of "WIDCOMM Bluetooth Software"

Now, It is working again.

.

Download location:

www.broadcom.com/.../bluetooth

I am facing a problem regarding bluetooth after installation of windows 10 in my Dell 1645. all other devices are functioning well except for the bluetooth. the touch pad scroll had some issue but it got rectified after installing a driver recommended on the dell community forum (i have forgotten the link, but would be happy to provide, if someone still has the problem and wants a link). 

The bluetooth issue, however, remains unresolved. I installed the lenevo driver recommended by many on the dell community forums such as on these:

en.community.dell.com/.../19645411

http://forum.notebookreview.com/threads/windows-10-on-the-xps-1645.779326/

but the new driver doesn't install. it keeps asking for removal of previous bluetooth, which i can't find anywhere to uninstall.

if you have uninstalled the left over file of your bluetooth prom the previous version, as you claimed, kindly give a link or specify location so that it could be removed by me too.

any other way to install the bluetooth 370 broadcom and make it work for Dell 1645 with windows 10 may please be shared by anyone.

Like many of you I've been scouring the various forums looking for answers to getting Bluetooth working correctly in my PC. In my case a Dell Latitude XT3

In my case the symptoms were:

- BT mouse worked fime

- Able to detect and pair with various BT devices (X300 music link, BlueAnt Disco3)

- However once paired wasn't able to connect

I also tried installing the latest Dell 380 Bluetooth and kept getting the "need to uninstall" error message.

In an attempt to get the install working I uninstalled the BT drivers in Device Manager, but this changed nothing.

Various posts referred to uninstalling Bluetooth in Apps and Features so went looking for reference to "Bluetooth" or "Broadcom", nothing! Finally at almost the bottom of the apps list was a reference to "Widcom..." (can't remember the exact description). Once this was uninstalled everything worked as it should. And there was no need to install the Dell driver update!

Hope this helps someone!

https://www.dell.com/community/Networking-Internet-Bluetooth/Windows-10-Bluetooth-Problem/m-p/4626684/highlight/true#M188670

"Windows drivers for Broadcom Bluetooth devices are no longer posted here. They should be available through Microsoft's Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer."

Not working anymore

I found the solution at last. I just unistall old Bluetooth driver by Device Manager. Then without restarting I installed driver http://www.dell.com/support/home/pl/pl/plbsdt1/Drivers/DriversDetails?driverId=N80VN 

After restart it works :)

There is one thing - this driver installed like 10 minutes and then ask for restart. So don't worry it is normal in this case :)

I found a article at https://windowsclassroom.com/how-to-turn-on-bluetooth-on-windows-10 it says that you can fix your temporary problem by turn OFF and then turn ON it. Is that true or i should go for updated bluetooth driver for my dell vostro 300 laptop.

Just astonished how poor is Microsoft regarding Bluetooth integration (well not just Bluetooth...). I've been having this problem since 2006 first with a Thinkpad X1, then a Thinkpad Carbon, then a Lenovo Yoga3 and now a XPS13... it is not a Dell issue and it is not a mouse manufacturer either... It is Windows... or it won't happen to all of the above hardware and with both Logitech and Msoft mouse.
Don't even bother...it won't work at all or, at best, intermittently. Buy a usb micro hub, a nano adapter mouse and be happy.
Someday, who knows, Microsoft will find a way to make this "unbelievably difficult" task of making a mouse work happens.
Till there we suffer.... 

One More Solution to try for anyone still having problems after 1803 Update 

This is the solution for me on two different computers with a Qualcomm and Intel Bluetooth that were lost when doing WIndows 10 cumulative updates.

https://www.drivereasy.com/knowledge/solved-unknown-usb-device-device-descriptor-request-failed-for-windows-10/

Turn Off Fast Shutdown (Power Settings)

Turn Off USB Suspend (Power Settings)

Uninstall USB Root Hub

Shut down  (Not just a reboot... shutdown)

Then Boot.

Good Luck to anyone else frustrated with this. Took me months to find a solution online that worked.  Install reinstall rollbacks did not work.

For Windows 10 (Version 1703), use Bluetooth troubleshooter to fix Bluetooth problems. Select Start button, then select Settings - Update & security - Troubleshoot. Under Find and fix other problems, select Bluetooth - Run the troubleshooter. By the way I got my Windows 10 crack free download from go2top. Hope it helps. 

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@aback56-1 wrote:

I made a few posts with this proposed solution this evening. a Lenovo driver, updated for Windows 10, worked on my E6400 with a Dell 370 BT card (Broadcom chip). I believe that the Lenovo driver works on many Broadcom-based BT cards. First, uninstall any BT software that mah have partially installed. Install the Lenovo driver from the following link. After that, even the driver from the Broadcom site will install, if desired.    support.lenovo.com/.../ds031759

  http://support.lenovo.com/us/en/downloads/ds031759 A http://support.lenovo.com/us/en/downloads/ds031759  

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This solution will work. If the tells you the install can't complete. You can locate the install file(default Location):  C:\DRIVERS\WIN\Bluetooth\Win64\Inst.exe Running that should allow the drivers and needed software to install without issue.

Hope this helps some of you. Good Luck

I had this issue after the 1803 update.

The fixed that worked was to install the updated BIOS, then in BIOS, disable the bluetooth radio, save and exit.

Load windows, then reboot to BIOS again and enable the bluetooth radio. Next time logging into Windows, the bluetooth was back and working.

I have a Dell xps 9550 with Windows 10. Could not connect and play my Bluetooth speaker. Tried all of the above.

What finally did the trick was to uninstall the WIDCOMM (by Broadcom) program on my laptop.

Now my Bluetooth speaker works perfectly!

It worked.  YAY!!!!!!!  Now I can buy bluetooth items.