Windows 10 Bluetooth Problem

Finally, a working solution. Removing the DELL - Broadcom -Widcom... software solved the problem. Bluetooth now works with my headphones. Thank you. If anyone from Dell is listening, you've put your name on software that is a real headache, If you can't correct the problem pleas at  the minimum, get the message out that this problem exists.

**bleep** - every time I inquire about a USB device I get bluetooth answers.

thanks .....It worked for me .....thanks a lot

Could you tell us which solution actually worked for you The first suggestion dates back to 2015

This Lenovo driver is the only one that works with Windows 10 1903 for my Dell Studio 1558. A couple of security warnings come up during the install so say Yes to install them.

What's strange is I've been using this driver for a few years and with the Windows 10 1809 install, the system called wouldn't work with it. I had to uninstall and reinstall it (from add programs and features) and it's fine now.

Uninstalling Widomm eliminated my XPS 9350's Bluetooth problems immediately and completely.

Remove the Bluetooth device and re-add it. Open the Windows 10 Start Menu and click Settings and then Devices. Locate your Bluetooth device from the list of connected devices and click its name and then click Remove device. Restart your computer and then try to pair the device anew. This process can often correct any problems that were associated with the initial Bluetooth pairing.

I should have made clear that I went into the bios and shut off bluetooth. I re-booted and then turned bluetooth back on in bios. I had tried updating drivers, removing the driver via uninstall, bluetooth troubleshooting. None of them worked. The settings told me bluetooth was shut off, but there was no bluetooth icon to turn bluetooth on. This has happened several other times over the last year on my Latitude E7450.

Great except your link is now a dead link 16/9/19

I too had this issue where none of my BlueTooth devices would connect to my laptop. My Dell XPS 13 9350 would only pair with my speaker/airpods, but it never connected. I tried updating everything, troubleshooting, and I even contacted Dell support. None of these things helped.

To fix this, I did the following: I searched up "Apps" on the Cortana search box. I then went to the search list and typed "Broadcom". Left clicked on the app "Broadcom" and selected uninstalled. Follow the few instructions to uninstall and restart your laptop.

After restarting my laptop, I went to my BlueTooth devices to check and my AirPods immediately showed: "Connected Voice, Music".  Now it seems to be working perfectly fine!

I hope this helps, as I struggled so much to find a solution to this. Good Luck! 

It's amusing that this problem has been around for so many years!  I just wanted to keep it alive in case any new users find their way here and are confused on how to fix their bluetooth connection.

Click Start Menu

Go to Settings

Go to Devices

Then Device and Printers

Right Click and select "Device Manager"

Your bluetooth should have a little yellow dot, right click it uninstall it

Right Click and "Scan for New Devices"

You should be fixed.

Thank you, @Stefan_Kres . Your post helped me to resolve the issue. In my case, however, when I went to "Apps & Features", I searched for "bluetooth" and found "Intel(R) Wireless Bluetooth(R)". I clicked on it, and then clicked the "Modify" button that appeared. In the Setup Wizard window that came up, I clicked "Next", clicked on "Repair", and that solved the problem!

I am not 100% sure if this worked in combination with other things I had tried before, but this finally made the Bluetooth toggle button appear. That Intel Bluetooth app had yesterday's date on it in "Apps & Features", so it may have been the culprit.

I have an latitude E6510 and fix MINE PROBLEM....WONDERFUL,,,Thanks men/women....