Yellow Question marks in device manager

I'm pretty sure I know the answer to this...I have yellow question marks in the device manager on the following "other" components.
Ethernet controller

multimedia audio controller

network controller

pci modem

video controller

video controller (vga compatible)

I tried to re-install drivers no help (both original XP disc and downloaded drivers from website)
In the past, this showed a failed component. My question is, are all these on the same card/bus? Is it removable and changable? Any help would be appreciated.....sorry....Dell Inspiron 2200

Message Edited by slothman2000 on 09-30-2008 05:05 PM
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7 Replies

Re: Yellow Question marks in device manager

You need to make sure that you install the drivers in the correct order.  The Notebook System Software and the chipset drivers MUST be installed BEFORE even attempting to install any other device drivers.  The drivers are not part of Windows XP (so they are not on that disk).  I'm not sure what the question  - "are all these on the same card/bus? Is it removable and changable?" means.  They are all different devices attached to the motherboard.  Some are physically removable, others are not. 



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Re: Yellow Question marks in device manager

Well I noticed that they are all under the "other devices" under the device manager...Looking under properties, they all are under either pci bus "0" or "2"...My thought process is that they might all be situated on a remote board (there is one that I can see that attaches to the motherboard) ...And I thought microsoft added drivers to windows xp and beyond for most devices?




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Re: Yellow Question marks in device manager

No the drivers are not all included into the OS disk. You need to follow Volcano's advice.

If you did not install the chipset driver first after reinstall the OS cannot communicate properly with the motherboard hardware. You can try installing the Chipset driver then follow with the network, sound,video,modem 

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DELL-Larry R

Re: Yellow Question marks in device manager

The devices without drivers installed all show up under "Other Devices" in Device Manager because the operating system isn't sure what those devices are yet.  The drivers, in the order they should be installed, for the Inspiron 2200 running WinXP are:


  • Dell Notebook System Software
  • Intel Mobile Chipset Driver
  • PCMCIA Controller Driver (native to XP)
  • Intel 915GM/910GML Video Controller
  • SigmaTel STAC 9752A/53A Audio Driver
  • Intel Pro/100 VE Integrated Network Controller
  • Wireless Mini PCI Driver (if applicable)
  • MDC Driver (modem)
  • Synaptics Touchpad Driver
  • QuickSet Utility (optional, but highly recommended)


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Re: Yellow Question marks in device manager

Thanks for everyones help....I went through and loaded the drivers....but I think that I found the original culprit....bad hard drive....unrepairable errors on chkdsk....intermittently became unstable...I have ordered a new harddrive and will use your list when it comes (I don't have the original drivers list)....again, thanks to everyone...

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Re: Yellow Question marks in device manager

I also am having this problem. I operate an Inspiron 630 Laptop and did a Windows XP re-install and then downloaded the drivers per the list supplied by Dell on the web. However, under most of the headings I found more than one download so thinking "more is better" I downloaded them all. I thought I had them in the right order, but can't get the laptop to recognize the desk monitor (Dell 1704FTP) and the Device Manager has yellow question marks beside Video Controller, Video Controller (VGA compatible) and Base System Device X 3.

Question:- Is there anything I have to do before re-downloading the drivers? Will the new downloads overwrite and change the order as they're downloaded?

Thanks for your help!!


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Re: Yellow Question marks in device manager


If you are referring to the 630m then the video graphics driver under video in downloads is what your need. You also need to make sure your first download Notebook System software then the Intel Chipset driver and then the video driver.


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