hey i have already done this , i think what i need is correct driver for my laptop. dell site still gives the driver for my laptop for card 1701 instead 1702 once i had that my issue will be resolved

PM_1986,

May I ask, did you recently install/reinstall the operating system?

Rick

yes , when i purchased the laptop it was having linux(ubunto) operating system in that my bluetooth device was working fine , i re-installed windows 7 after that i had run whole list of drivers according to the list in which it shoud be run . All settings are working fine except bluetooth.

PM_1986,

You instaled the files under system utilities and the chipset drivers first? If not, the rest of the drivers willl fail to install. How to Download and Install Drivers in the Correct Order

Try installing the drivers in the correct order and see if things start working.

Dell Wireless 1701 Bluetooth v3.0+HS

I do not see the driver listed in your system.

I have located

Dell Wireless 1702 802.11 b/g/n, BT3.0+HS

for another model. The drivers may or may not work.

Rick
           

hey, i had already installed the drivers according to the list which you have given. the driver i am using is also a combo driver (1702 802.11 b/g/n,bt3.0hs) which is listed for the dell vostro 1550 the link of this i have already given above. The wireless portion this driver is working absolutely fine it just the bluetooth driver which is giving trouble. i will try to install the driver which you have given, but please tell me i their is any diffference detween the two drivers.

hey rick in the windows mobiliy centre bluetooth shows it working fine . in the system tray it shows the bluetooth is working and when i click on the icon in the system tray it goes in the waiting mode showing that it is the process & it remains like that. The driver which you have given is not running & is saying software not supoorted by this driver .

PM_1986,

This looks like a fairly new adapter for this and I do not see any specifications for this adapter, so please bear with us. Maybe Elijah has some information on the adapter.

Here are places to look to see if your Bluetooth Connection is enabled

Click on start, in search type

bttray

click on bttray. This will put the bluetooth icon in the system tray, near the click. Bluetooth can be enabled/disablled from there.

Let me know the results on what happens.

Rick

PM_1986,

You have the drivers saved on your system, correct?

Do you see the bluetooth devices in the device manager?

First try double clicking on each bluetooth device. Click on power management. Uncheck the box, allow the computer ot turn off this device to save power.

Also do this in the Universal Seriel Bus controllers, section.

Restart the computer and then see if bluetooth works.

Rick

PM_1986,

Go to the bluetooth icon in the system tray, near the clock.

Right click on it, then left click on show bluetooth devices. Is anything listed there?

Also start, control panel, device manager. Any yellow exclaimination marks or red x's?

Rick

no nothing shows their , it goes on the waiting mode it never shows anything.

regarding device manager their is no exclaimination mark, the driver which installed perfectly.

PM_1986,

Glad you got it working! :emotion-21: Thanks for posting back. I think I should add that as another place to look for the connection to be enabled.

Take care,

Rick

Hi vijay_1234,

I see that post section is blank. Please reply us on the post if you are facing any concerns with the Dell system.

While using Microsoft, there are few segment where I was facing some issue in my drivers. This blog helped me to update drivers easily automatically. Manual method is also available. Using device manager you can update your drivers from there.