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BE

6371

March 11th, 2009 15:00

can't connect to internet

I just  restarted my optiplex gx260, and i think i may have accidentlally deleted some program files. i can't connect to the internet, and my monitor is not being recognized when i go into device manager it tells me that my ethernet controller, multimedia audio controller,, and video controller are not installed (code 28). can someone tell me what to do or what files or drivers are missing? and yes i am as close to tech illiterate as you can get, so please keep it simple

Thanks alot in advance

9 Legend

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30.3K Posts

March 12th, 2009 03:00

Bill,

 

Try this and see if it helps.

 

 

How to Install Drivers in Microsoft® Windows® on Dell Systems

 

 

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

 

Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

 

 

Rick

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