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February 10th, 2023 13:00
error installation AWCC
[Thu May 26 01:57:10 2022] Update Package Execution Started
[Thu May 26 01:57:10 2022] Original command line: "C:\Users\we\Downloads\Programs\Alienware-Command-Center-Application_J2T2G_WIN_5.5.0.0_A00_02.exe"
[Thu May 26 01:57:10 2022] DUP Framework EXE Version: 4.8.9.106
[Thu May 26 01:57:10 2022] DUP Release: J2T2GA00
[Thu May 26 01:57:10 2022] Initializing framework...
[Thu May 26 01:57:10 2022] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client
[Thu May 26 01:57:10 2022] logo.png
[Thu May 26 01:57:27 2022] User Command: attended
[Thu May 26 01:57:27 2022] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu May 26 01:57:27 2022] DUP Vendor Software Version: 5.5.0.0
[Thu May 26 01:57:27 2022] Local System/Model Compatible with this Package? Yes
[Thu May 26 01:57:27 2022] Local System OS Version: 10.0.0.0
[Thu May 26 01:57:27 2022] OS Compatible with this Package? Yes
[Thu May 26 01:57:27 2022] Local System OS Language: FR
[Thu May 26 01:57:27 2022] Language Compatible with this Package? Yes
[Thu May 26 01:57:27 2022] Identified Behavior : attended
[Thu May 26 01:57:27 2022] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\64D2D5~1\miniunz.exe
[Thu May 26 01:57:27 2022] Extraction-arguments: -x C:\Users\we\DOWNLO~1\Programs\ALIENW~1.EXE -o -d c:\PROGRA~3\dell\drivers\64D2D5~1
[Thu May 26 01:57:27 2022] Extraction-GetExitCode: 0
[Thu May 26 01:57:27 2022] Temporary payload log file name: C:\ProgramData\dell\drivers\64d2d569-87ea-4189-afac-0526a67011bf\DUP8591.tmp
[Thu May 26 01:57:27 2022] payloadExe: AWCCInstallationManager.exe
[Thu May 26 01:57:27 2022] payloadArgs: /debuglog"C:\ProgramData\dell\drivers\64d2d569-87ea-4189-afac-0526a67011bf\DUP8591.tmp"
[Thu May 26 01:57:27 2022] payloadDir: C:\ProgramData\dell\drivers\64d2d569-87ea-4189-afac-0526a67011bf
[Thu May 26 01:57:27 2022] MUP Spec version is less than 3 or Not a DCH Package.
[Thu May 26 01:57:27 2022] Legacy installation is selected. Calling Vendor Installer...
[Thu May 26 02:02:50 2022] Appending Vendor Software Log.
[Thu May 26 02:02:50 2022]
--- Start of Vendor Software Log ---
.....
Vendor Software Return Code: 1602
logo.png
(MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
Name of Exit Code:
(DupAPI::GetReturnCode): *** Unable to find DUP value for:
Exit Code set to: 1 (0x1)
Result: FAILURE
Open file: C:\ProgramData\Dell\UpdatePackage\Log\Alienware-Command-Center-Application_J2T2G_WIN_5.5.0.0_A00_02.txt
0 events found


DELL-Jesse L
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February 13th, 2023 06:00
Rosv,
To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the
right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.
EfyaHope
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November 19th, 2024 20:58
Package DCS Error:
Error 1920. Service Alienware Client Management Service (DellClientManagementService) failed to start. Verify that you have sufficient privileges to start system services.