modem on hold

Question

hi-sorry about the first post(?)-i'm trying to set up my modem on hold.i have a v92 modem,call waiting,caller id and modem on hold software on my dell 4600 with xp service pack 2.about every other call the modem on hold screen states'isp has rejected the moh call'.i contacted my isp and they assured me that they support v92 modems and are not blocking any of my incoming calls.any suggestions?perhaps i have a setting wrong?thanks in advance for any and all help!

Techmoscopic · Answer

Run Ad-aware on your computer to removes the spyware that does it.   http://www.lavasoftusa.com

bipsieboy · Answer

thank you very much for your reply.i have adaware and spybot installed.i ran both scans.some junk was found.i'll try the moh now and see what happens.thanks again for your help.

hrova · Answer

While an ISP will say it supports V.92, that does not mean they support MOH (though most do). When I used dial up, I loved MOH...   1.) Ask (or loook at their support pages) your ISP specifically if they support Modem on Hold. 2.) Ask (or loook at their support pages) your ISP if ALL of their dial up numbers support MOH ( the ISP I used had a list of dial up numbers, and only about 3 oout of about 12 local numbers supported it, so I had to delete the non supported numbers from my dial up list) 3.) Post your modem model and driver version, as well as what MOH software you are using. While it will probably mean nothing to me, someone else may see it and be more able to help. 4.) Also, who is your ISP?   Good luck!!!

bipsieboy · Answer

hi-my modem is a intel 537epv9xdf pci modem.i also contacted my isp and they assured me that they supported a v92 system but admitted they knew little about moh.my moh software is what came with the xp sp2.thanks for your help!

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