Thanks for the hint. Yes, I think it entirely possible that some nasty spyware has crept in, though spyware which prevents all subsequent internet access seems a little counterintuitive! I will endeavour to install some antidote and will return ...
Btw, my machine can, with a little help, resolve addresses like www.3gpp.org, www.bbc.co.uk, ... but I have first to ping them using the IP address. Even this, though, doesn't work for obscure sites like ... www.microsoft.com. And IE never resolves any address, previously pinged or otherwise.
To try and get you back on the road to recovery you could try manual adding two DNS and IP addresses into your "hosts" file on your PC. Your PC shoudl first try looking at this file before using DNS.....so this trick should enable to web browse and access updates from Microsoft
Edit the "Hosts" file and just add these two text lines at the end.
Okay - lets put the same two lines of info into "lmhosts.sam" as well..........sorry I omitted the file extension last time - buts its a standard system file - and I defaulted to my shortened format.
Once you have edited and saved "lmhosts.sam" - check that the hosts.sam and lmhosts.sam have your new line of info in them - becasue its easy to do a "save as .txt" by mistake
Jim - Spyware found and removed, using Ad-Aware and Spybot - Search and Destroy. No change: IE still comes up with "This page cannot be displayed" error. For all pages. But thanks for this tip, since I have rid myself of a lot of junk. Which will be a Good Thing if I ever get the browser working again.
Jim - I have copied HOST.SAM and LMHOSTS.SAM (containing the extra lines) to HOST and LMHOST (no extensions) in the c:\windows directory. No change. IE still fails to find any page. Woe.
Added the suggested lines to lmhosts.sam too, to no avail.
But Jimw is adamant that these files should have no extensions. So where are they?? I have searched entire c:\ drive, and there are no such files. Indeed, these extensionless files don't exist on the system I am typing this on at this very moment, an ancient Gateway2000 runing Windows98, and which - as you can see - has no internet access problems at all. (It is one of the ones on the same home LAN.) The plot thickens. (Exciting, isn't it!)
jwatt
4.4K Posts
0
February 2nd, 2004 22:00
So name resolution sometimes works? Are the DNS server settings the same for all four machines?
Have you checked the ME system for spyware/adware?
Jim
johnmmeredith
18 Posts
0
February 3rd, 2004 06:00
Thanks for the hint. Yes, I think it entirely possible that some nasty spyware has crept in, though spyware which prevents all subsequent internet access seems a little counterintuitive! I will endeavour to install some antidote and will return ...
Btw, my machine can, with a little help, resolve addresses like www.3gpp.org, www.bbc.co.uk, ... but I have first to ping them using the IP address. Even this, though, doesn't work for obscure sites like ... www.microsoft.com. And IE never resolves any address, previously pinged or otherwise.
Sarath_it
13 Posts
0
February 3rd, 2004 08:00
Try this
ipconfig /flushdns
if it gives you any error message, Check with your isp for DNS server config.
sentinel-master
345 Posts
0
February 3rd, 2004 11:00
sentinel-master
345 Posts
0
February 3rd, 2004 11:00
To try and get you back on the road to recovery you could try manual adding two DNS and IP addresses into your "hosts" file on your PC. Your PC shoudl first try looking at this file before using DNS.....so this trick should enable to web browse and access updates from Microsoft
Edit the "Hosts" file and just add these two text lines at the end.
windowsupdate.microsoft.com 207.46.134.92
www.microsoft.com 207.46.134.157
Message Edited by sentinel-master on 02-03-2004 01:20 PM
johnmmeredith
18 Posts
0
February 3rd, 2004 15:00
This is Windows Me. The ipconfig /flushdns command is not supported.
johnmmeredith
18 Posts
0
February 3rd, 2004 16:00
No joy, I'm afraid. Edited HOSTS.SAM (no file called HOSTS exists) as suggested, but same symptoms. Keep the idea mill rolling!
J
sentinel-master
345 Posts
0
February 3rd, 2004 16:00
Okay - lets put the same two lines of info into "lmhosts.sam" as well..........sorry I omitted the file extension last time - buts its a standard system file - and I defaulted to my shortened format.
Once you have edited and saved "lmhosts.sam" - check that the hosts.sam and lmhosts.sam have your new line of info in them - becasue its easy to do a "save as .txt" by mistake
jwatt
4.4K Posts
0
February 3rd, 2004 18:00
Jim
johnmmeredith
18 Posts
0
February 3rd, 2004 18:00
Jim - Spyware found and removed, using Ad-Aware and Spybot - Search and Destroy. No change: IE still comes up with "This page cannot be displayed" error. For all pages. But thanks for this tip, since I have rid myself of a lot of junk. Which will be a Good Thing if I ever get the browser working again.
Grrrrr
johnmmeredith
18 Posts
0
February 3rd, 2004 19:00
By the way, the two "extra" DNS servers
193.253.160.3
193.252.101.166
are machines close to the edge of the Wanadoo network (my ISP). I stuck them in in a vain hope yesterday.
J
johnmmeredith
18 Posts
0
February 3rd, 2004 19:00
Jim - I have copied HOST.SAM and LMHOSTS.SAM (containing the extra lines) to HOST and LMHOST (no extensions) in the c:\windows directory. No change. IE still fails to find any page. Woe.
Keep racking that grey matter.
J
sentinel-master
345 Posts
0
February 3rd, 2004 19:00
Lets check out your IP and DNS info - by issuing these two commands from DOS shell :
Start -> Run -> command
ipconfig/all
netstat -r
Cut and paste the info here - just to check that nothing unusual is present
johnmmeredith
18 Posts
0
February 3rd, 2004 19:00
johnmmeredith
18 Posts
0
February 3rd, 2004 19:00
So, ipconfig /all yields
Windows IP Configuration
Host Name . . . . . . . . . : delljmm.mshome
DNS Servers . . . . . . . . : 10.0.0.2
193.253.160.3
193.252.101.166
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : No
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : Yes
0 Ethernet adapter :
Description . . . . . . . . : 3Com EtherLink PCI
Physical Address. . . . . . : 00-B0-D0-E7-1F-2B
DHCP Enabled. . . . . . . . : No
IP Address. . . . . . . . . : 10.0.0.12
Subnet Mask . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . : 10.0.0.2
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
1 Ethernet adapter :
Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-01
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
2 Ethernet adapter :
Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
3 Ethernet adapter :
Description . . . . . . . . : AOL Dial-Up Adapter
Physical Address. . . . . . : 44-45-53-54-61-70
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
4 Ethernet adapter :
Description . . . . . . . . : AOL Adapter
Physical Address. . . . . . : 44-45-53-54-61-6F
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :
and note that it is the first of these blocks that is the port connected to the LAN. By the way, 10.0.0.2 is the Zoom ADSL modem.
Netstat yeilds:
C:\WINDOWS>netstat -r
Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...44 45 53 54 61 6f ...... AOL Adapter
0x3 ...44 45 53 54 61 70 ...... AOL Dial-Up Adapter
0x4 ...44 45 53 54 00 00 ...... PPP Adapter.
0x5 ...44 45 53 54 00 01 ...... PPP Adapter.
0x1000006 ...00 b0 d0 e7 1f 2b ...... 3Com EtherLink PCI
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.2 10.0.0.12 1
10.0.0.0 255.0.0.0 10.0.0.12 10.0.0.12 1
10.0.0.12 255.255.255.255 127.0.0.1 127.0.0.1 1
10.255.255.255 255.255.255.255 10.0.0.12 10.0.0.12 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
224.0.0.0 224.0.0.0 10.0.0.12 10.0.0.12 1
255.255.255.255 255.255.255.255 10.0.0.12 2 1
Default Gateway: 10.0.0.2
===========================================================================
Persistent Routes:
None
Active Connections
Proto Local Address Foreign Address State
What do the tea leaves show ... ?
J