Unsolved
This post is more than 5 years old
1 Message
0
41214
January 1st, 2016 18:00
"ethernet" does not have a valid IP configuration
Date: January 1, 2016
To Dell Tech Support and Community,
I have a brand new (received it from Dell on Dec 30, 2015) Dell Latitude E7450 computer, running 64 bit, Windows 10 operating system.
I get this error when trying to connect to the internet:
"ethernet" does not have a valid IP configuration
I can clear the error for a while by typing at the command prompt, the following command:
netsh int ip reset c:\resetlog.txt
Then pressing ENTER and rebooting the computer.
I have checked the drivers with the Dell driver utility and it indicates that they are all up to date, although intel says on Dec 16, 2015 they released a new driver for the Dual Band Adapter AC 7265, which this computer has installed. However, Intel recommends getting the driver from Dell because of "potential vendor modifications".
After a few reboots, the situation reoccurs. I again go through this procedure which again clears the problem for a while. This is very annoying for a brand new computer and the temporary solutions described above is NOT a long run fix. If it cannot be repaired soon, I will be forced to return the computer for full refund!
0 events found


ieee488
4 Operator
•
11.1K Posts
0
January 2nd, 2016 14:00
You have only 21 days from date of invoice to return for refund.