I had what I believe was the same problem. Below liss the problem and solution I used. I could not find any other solution on the web.
My Specs: Dell 9100, TrueMobile 300 internal bluetooth card, logitech mx900 Bluetooth mouse.
Problem: At first i had the mouse working just fine with the Dell internal bluetooth device. After installing logitech software WinXP would only recognize the logitech bluetooth hub as the bluetooth device.
Solution: 1. Go into Device Manager and uninstall any bluetooth devices. How-to: Right-click "My Computer". Select Properties. Goto Hardware->Device Manager. If there is a section called "Bluetooth Devices" double-click the device(s). Click the tab called Driver. Click uninstall.
2. Uninstall Logitech Setpoint Sotware. How To: Go into Control Panel-> Add/Remove Programs-> Remove/uninstall logitech Setpoint software.
3. Remove Widcomm Bluetooth Software (This is installed by Logitech and was the step that was stumping me. Eventually i found this by luck). How To: Go into Control Panel-> Add/Remove Programs-> Remove/uninstall Widcomm Bluetooth Software.
4. Make sure the internal card is enabled. On the Dell 9100 its Fn+F2. (If you don't already have it, get the latest version of the "TrueMobile 300 internal bluetooth card" drivers at the address below... assuming that is your card. Otherwise get the latest drivers for your bluetooth device). http://support.dell.com/filelib/format.aspx?releaseid=r65891 It is possible there may be newer drivers by the time you read this, so it is suggested you check for the latest ones for your laptop on support.dell.com). Save the file somewhere you wont forget, but don't open it yet.
5. Reboot.
6. When Windows comes up it should say it found a new USB device (your internal bluetooth card). Click canel (We'll install the drivers in step 7).
7. Now run that file (or use the drivers off your driver CD. it may be an older version though). The software takes a little while to run. Here's the catch though. Depending on your driver version the installation will likely warn you that a file being copied is older than one already on your computer. Do you ant to keep the newer one or overwrite it with an older one? It is important that you tell it to keep the newer one (it was installed by logitech). For some reason if you tell it to use the older one provided by Dell, Bluetooth will give you errors saying that it wont run with older files and please reinstall.
Now you should be able to detech your logitech mx900 mouse using your Dell internal Bluetooth device (we hope).
Did the trick for me. Hope it works for you as well
Yeah. I bought the 60g 7200 rpm drive as well. The day I bought the laptop (last week), Dell started offering the 100g drive. As much as I'd like the extra space I can't justify the slow speed. Games like FarCry are slow enough on just 7200rpm drivers :)
Looch1
4 Posts
0
May 28th, 2004 16:00
I had what I believe was the same problem. Below liss the problem and solution I used. I could not find any other solution on the web.
My Specs:
Dell 9100, TrueMobile 300 internal bluetooth card, logitech mx900 Bluetooth mouse.
Problem:
At first i had the mouse working just fine with the Dell internal bluetooth device. After installing logitech software WinXP would only recognize the logitech bluetooth hub as the bluetooth device.
Solution:
1. Go into Device Manager and uninstall any bluetooth devices.
How-to: Right-click "My Computer". Select Properties. Goto Hardware->Device Manager. If there is a section called "Bluetooth Devices" double-click the device(s). Click the tab called Driver. Click uninstall.
2. Uninstall Logitech Setpoint Sotware.
How To: Go into Control Panel-> Add/Remove Programs-> Remove/uninstall logitech Setpoint software.
3. Remove Widcomm Bluetooth Software (This is installed by Logitech and was the step that was stumping me. Eventually i found this by luck).
How To: Go into Control Panel-> Add/Remove Programs-> Remove/uninstall Widcomm Bluetooth Software.
4. Make sure the internal card is enabled. On the Dell 9100 its Fn+F2. (If you don't already have it, get the latest version of the "TrueMobile 300 internal bluetooth card" drivers at the address below... assuming that is your card. Otherwise get the latest drivers for your bluetooth device).
http://support.dell.com/filelib/format.aspx?releaseid=r65891
It is possible there may be newer drivers by the time you read this, so it is suggested you check for the latest ones for your laptop on support.dell.com). Save the file somewhere you wont forget, but don't open it yet.
5. Reboot.
6. When Windows comes up it should say it found a new USB device (your internal bluetooth card). Click canel (We'll install the drivers in step 7).
7. Now run that file (or use the drivers off your driver CD. it may be an older version though). The software takes a little while to run. Here's the catch though. Depending on your driver version the installation will likely warn you that a file being copied is older than one already on your computer. Do you ant to keep the newer one or overwrite it with an older one? It is important that you tell it to keep the newer one (it was installed by logitech). For some reason if you tell it to use the older one provided by Dell, Bluetooth will give you errors saying that it wont run with older files and please reinstall.
Now you should be able to detech your logitech mx900 mouse using your Dell internal Bluetooth device (we hope).
Did the trick for me. Hope it works for you as well
Best Regards,
Jeff Coughlin
Web Application Developer
http://www.jeffcoughlin.com/
Looch1
4 Posts
0
May 28th, 2004 17:00
Yeah. I bought the 60g 7200 rpm drive as well. The day I bought the laptop (last week), Dell started offering the 100g drive. As much as I'd like the extra space I can't justify the slow speed. Games like FarCry are slow enough on just 7200rpm drivers :)
-Jeff
bache
84 Posts
0
May 28th, 2004 17:00
since then ive ugraded to a 7200 rpm drive, and did not even touch the logitech driver cd...