wireless router configure

Question

I just got my new computer 2 days ago and have been trying to set up a wireless network for my laptop. I have a dimensions 8400 desktop and an inspiron notebook. I have been trying to configure the dell wireless router but every time I run the set up it tells me the router cannot be configured. I am trying to hok up to my laptop that has a dell wireless 1350 pc card.  I had my dsl hooked up with a usb cable and now am trying to do this with the ethernet port. Do I need to reinstall my westell modem to hook up thru the ethernet port in order to run it or should it just reecognize it when I hook it up. I was on the phone with tech support for 45 minutes and he gave me the directions for a manual setup but it still would not configure. Any help would be appreciated as I am getting ready to pull what little hair I have left out.

volcano11 · Answer

Dell has consistently shipped faulty software with its routers and it causes numerous problems.  Look in the User Guide for the router and use the Web Based Configuration Utility.  The router will make the necessary PPPoE connection if you configure it to do so.  You do need the modem software at all, so don't even try to install that.    Steve

acmbgifts · Answer

I hear ya volcano. Both the windowsxp key code and the wicrosoft office key code were worthless. I spent an hour on the  phone with tech support and he had me completely delete the office program and reinstall it with the cd they sent me and it still would not register. It said the key was no good so he finally gave me a new one and that worked. I said why didnt we just do this in the first place. I think it was a default key that I had to use. Then he says now lets do the same thing with windows xp pro and I told him they didnt send me a recovery disk for that. He says I can download one which would do no good cause the security code would not work for ir either lol.    Anyway he finally gave me a number for microsoft to ask them about a new key code and would'nt you know it its a pay support site.

volcano11 · Answer

So what does this have to do with your current problem? Steve

acmbgifts · Answer

not a thing just agreeing about the software they sent out I have the disk but the wrong key for it so it does me no good.

Networking, Internet, & Bluetooth

wireless router configure

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