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922 all in one printer
Hi.
I am having trouble using scan on my printer. The copy function works just fine, but when I press the scan button nothing happens.
Unsolved
This post is more than 5 years old
1 Message
0
1850
Hi.
I am having trouble using scan on my printer. The copy function works just fine, but when I press the scan button nothing happens.
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PudgyOne
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30.3K Posts
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August 1st, 2009 12:00
debmacrae,
Please follow the instructions below and then tell me what happens.
Please make sure you have all Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer.(powered on)
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Let me know what happens.
Rick