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M

4 Posts

3323

March 26th, 2019 14:00

Can't login to an existing account

Since a few weeks I am unable to login into my existing account. Each time I enter my credentials I get the error screen with 401 error, saying "Error validating SAML message". It happens on different devices and platforms, so it's apparently account-related. I reseted my password a few times but each time I try to log in with a new password, the error strikes back. Can anyonehelp me with the issue? I have created another profile (this one) just to get some help...

Community Manager

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54.3K Posts

March 27th, 2019 09:00

 

You will need to email the Community Administrator. Explain the issue. Provide in the email the problem username and email address attached to it.

 

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