no OS stated, at all, nor history of OS upgrades (by you) told, w7 to w10 and how? w10-64bit , version 1909+ ????????????????????????????????????? do tell please what CASE size you have be nice to know that/
why not go to your support page at dell.com and load the sound drivers from dell and only dell.
then tell what GPU port or cards you use. HDMI is GPU ports, and is a unique path there as is DP. for sound.
first is main real 3.5mm green jack sound get that working first. ok??
. this is a tough one. (not really)
2017 made PC, not old. the sound chip 3050 test #1 do $1 earbuds work in the Green rear auto out line out jack? y/n? this is test 1, and must pass this simple test. I've lost my sound.. (well you have the wrong drivers loaded ,for SURE)
All the tests I run say there are no speakers attached or internal .( they are attached you mean but are missing in the driver,)
There is no speaker selection or sound control app and and no inputs or outputs listed.
The device manager shows no realtek sound drivers despite repeated installs. (
(well you loaded the wrong ones that is why DM can not see them they are wrong, a very very simple reason)
is a hi-definition audio driver listed but I believe that is the HDMI channel. HDMI is a whole other thing, and drivers for that must be good too, no GPU told nor what HDMI port tested. This all occurred after I installed optane memory. (installed software hardware or both?) tell this story. and why in the world in 2020 year, use optane anything?
I did that because of errors reporting no optane memory during file transfers. How do i fix this?
(sorry IDK how but reload w10 fresh from MS, and use the Ethernet port wired to the router as you do. this PC shows support at dell for w7 up, what did your PC come as NEW, even Ubuntu v16 sold. new. history matters, what did you have new and what is it now, the OS.
Well the issue is fixed according to Dell. They told me to remove the Optane memory and that did fix the sound but I wanted the optane memory to work. The tech assistant suggested it was a conflict with the optane memory and DDR4 memory. I verified that when I installed the Optane memory card again and lost the sound again.
savvy2
3 Apprentice
•
2.5K Posts
0
February 28th, 2020 08:00
no OS stated, at all, nor history of OS upgrades (by you) told, w7 to w10 and how? w10-64bit , version 1909+ ????????????????????????????????????? do tell please what CASE size you have be nice to know that/
why not go to your support page at dell.com and load the sound drivers from dell and only dell.
then tell what GPU port or cards you use. HDMI is GPU ports, and is a unique path there as is DP. for sound.
first is main real 3.5mm green jack sound get that working first. ok??
. this is a tough one. (not really)
2017 made PC, not old. the sound chip 3050 test #1 do $1 earbuds work in the Green rear auto out line out jack? y/n? this is test 1, and must pass this simple test. I've lost my sound.. (well you have the wrong drivers loaded ,for SURE)
All the tests I run say there are no speakers attached or internal .( they are attached you mean but are missing in the driver,)
There is no speaker selection or sound control app and and no inputs or outputs listed.
The device manager shows no realtek sound drivers despite repeated installs. (
(well you loaded the wrong ones that is why DM can not see them they are wrong, a very very simple reason)
is a hi-definition audio driver listed but I believe that is the HDMI channel. HDMI is a whole other thing, and drivers for that must be good too, no GPU told nor what HDMI port tested. This all occurred after I installed optane memory. (installed software hardware or both?) tell this story. and why in the world in 2020 year, use optane anything?
I did that because of errors reporting no optane memory during file transfers. How do i fix this?
(sorry IDK how but reload w10 fresh from MS, and use the Ethernet port wired to the router as you do. this PC shows support at dell for w7 up, what did your PC come as NEW, even Ubuntu v16 sold. new. history matters, what did you have new and what is it now, the OS.
GOOD LUCK to you!!!
speedstep
9 Legend
•
47K Posts
0
February 28th, 2020 09:00
Realtek , AMD, NVIDIA and INTEL HD audio drivers get broken with every windows feature update. 3050 models are 64 bit only windows 10 only models.
They must be removed and re installed.
https://www.dell.com/support/article/en-us/how13580/optiplex-3050-windows-10-driver-pack?lang=en
easiest fix for this is to download the cab file that has ALL the drivers.
https://downloads.dell.com/FOLDER05814108M/1/3050-WIN10-A11-M29RT.CAB
Then move this cab file to the MY documents folder.
Then extract the contents of the cab sitting in my documents using 7zip.
https://www.7-zip.org/download.html
Current Driver CAB Summary
Driver CABs Homepage | Understanding Delta Report
Current Driver CAB Summary
Driver CABs Homepage | Understanding Delta Report
Delta Report for Previous Driver CAB v/s Current Driver CAB
(9X5FD-A10-02/12/2019) v/s (M29RT-A11-11/12/2019)
----Comparison Report----
Realtek High Definition Audio Driver
DellVersion: A18
VendorVersion: 6.0.1.8555
Intel Chipset Device Software Driver
DellVersion: A05
VendorVersion: 10.1.1.38
Intel Management Engine Components Installer
DellVersion: A04
VendorVersion: 1914.12.0.1255
Realtek PCI-E Memory Card Reader Driver
DellVersion: A02
VendorVersion: 10.0.17763.21313
Sunix USB31 Card Cypress Driver
DellVersion: A05
VendorVersion: 1.2.3.23
Sunix Serial/Parallel Card Driver
DellVersion: A06
VendorVersion: 9.0.1.0
Dell USB Smartcard Keyboard Driver
DellVersion: A00
VendorVersion: 4.1.4.1
Realtek PCIe Ethernet Controller Driver
DellVersion: A14
VendorVersion: 2.43.2017.727
Intel 9260 9560 8265 7265 3165 WiFi Driver
DellVersion: A22
VendorVersion: 21.20.1.1834
Qualcomm QCA61x4A QCA6174A-XR QCA9377 WiFi Bluetooth Driver
DellVersion: A22
VendorVersion: 12.0.0.832
Intel 9x60 826x 726x 3165 Bluetooth UWD Driver
DellVersion: A27
VendorVersion: 21.20.0.4
Intel Rapid Storage Technology Driver and Management Console
DellVersion: A00
VendorVersion: 17.5.0.1017
Intel HD Graphics 510 / 530 / 630 Driver
DellVersion: A09
VendorVersion: 26.20.100.6951
AMD Radeon R5-430 and R7-450 Graphics Driver
DellVersion: A00
VendorVersion: 24.20.11020.3002
wlsinwi
1 Rookie
•
49 Posts
0
February 28th, 2020 15:00
Well the issue is fixed according to Dell. They told me to remove the Optane memory and that did fix the sound but I wanted the optane memory to work. The tech assistant suggested it was a conflict with the optane memory and DDR4 memory. I verified that when I installed the Optane memory card again and lost the sound again.
DELL-Cares
Moderator
•
27.6K Posts
0
March 3rd, 2020 06:00
Hi,
We are waiting for your response to assist you further. Feel free to reach out to us. ^KR