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380 MT, No power
Hello. I have a Dell Optiplex 380 MT that isn't powering on. The light shows amber on the motherboard but the front I/O is not showing any errors and the machine does not power on.
I've tried:
Replace CMOS battery
8 different RAM modules (4GB each)
3 different PSUs (pulled from other working 380s)
Replaced the processor
Reseating all cables
Tried powering on with GPU and drives disconnected using VGA
Is the motherboard dead?
JOcean
9 Legend
9 Legend
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12.2K Posts
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May 31st, 2019 05:00
You have pretty well touched all the bases and it would look to be a bad motherboard. If you pull all the RAM and try to start are you hearing a number of beeps? That would at least give the appearance that the MB detects no memory. Of course it could be as simple as the power switch is bad and in that case the system will not start. If you can trace the power switch cable back to the MB pins, try jumping across the pins on the MB and see if you get a start.
speedstep
9 Legend
9 Legend
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47K Posts
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May 31st, 2019 11:00
What does the BUILT IN SELF TEST do?
https://www.youtube.com/watch?v=udGOe7LQJEI
bradthetechnut
6 Professor
6 Professor
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8.2K Posts
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June 1st, 2019 18:00
DIMM capacity in a 380 is only 2GB, total capacity being 4GB.
Optiplex 380 Tech Guide
Optiplex 380
savvy2
2 Intern
2 Intern
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2.5K Posts
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June 2nd, 2019 08:00
dude you have serious issues, best you post in fixya.com with the others.
see speedsteps rating, are you blind too>?
he is 99% right most the time, when not , its not his fault, as is the fact that some non dell parts flat do not work here, or you bios is old or new and does not like say a VBIOS card you have not from dell.
Also wrong is the DELL pages on BIOS do not tell anyone what as added, in full clearly, a fact.
nor does dell test all 1000 models PC against all 20 years, of new memory, gee, get a grip , no?
learn that DDR specs evolve , and even bus capacitances long ago were too high(ddr) and would not work THEN,.
then 10 year later that pF spec, (DDR sticks) drops and works now., gee learn now DDR works, ?
why not buy a spare dirty cheap used MOBO and stock it so next time you'd not have to insult everyone here.
OK? OMG $12 whole bucks on fleabay..
a fight over 12 bucks, (med time)
savvy2
2 Intern
2 Intern
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2.5K Posts
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June 2nd, 2019 09:00
just the MT alone there are at least 2 different motherboard. (dell has no parts lists like HP.com) so,.... yah, that.
also learn that many motherboards have HW versions on the, ver1, 2,3, etc. and my not have same spec.
yah2.
this mobo is limited by BIOS and G41 express chip.
that supports both DDR2 and DDR3 sticks and will be limited by dell, what they chose. Dell has DDR3.
fact 2, some mobo called HYBRIDS, run DDR2 at 8GB and DDR2 at 4GB max.
so what this mobo does I don't know.
your sticks not once told. in fact.
one more fact.(from toms) learn just how tricky CHIP density is and is INTELS RULES the MMC not DELLS!!!
G41chipset mystery, some sources say 4GB DDR3, another 8GB DDR3 and another 8GB DDR2.
Seems, It does support 8GB DDR3, BUT i has to be double-sided,,low density,, RAM. That's mean 256MB modules x 16 per stick = 4096 MB * 2 stick = 8192 MB.
Tested today by myself, following works with my Gigabyte ga-G41mt-d3v
There are in fact lots pages written at Intel on old dumbb legacy MMC they made,.... logic limits, gone now, mostly. so.. there is that.
bradthetechnut
6 Professor
6 Professor
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8.2K Posts
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June 2nd, 2019 14:00
Yes, from one answer you do know everything there is to know about a person.
Yes, you are qualified you to hurl insults and assumptions, including based on just one answer because Dell had something wrong. Haven't you ever heard? Assumptions make an [bleep] out of you and me.
If you don't know more than speedstep, I don't know who else does.
As long as you know more, or are more knowledgeable than speedstep, why not tell us why your 380 isn't running? Insults, assumptions, and accusations based on no proof or merit, and your 380 still isn't running?
This forum is mainly powered by unpaid volunteers. Insults and baseless accusations have no place here. This isn't the forum for you. Goodbye.
RoHe
10 Elder
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44.3K Posts
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June 3rd, 2019 11:00
If you want help, you need to be polite...
About the only things you haven't replaced are the front I/O panel and the cable from the motherboard to that panel...