The problem is the power switch has been corroded. The computer thinks that your manually turning it off because the switch is stock. Simply take it off from the casing and spray it with ELECTRICAL CONTACT CLEANER both the power button and connector end. If possible blow it with compress air or let it dry for a few minutes before putting it back to the casing.
redxps630
9 Legend
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15.4K Posts
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December 7th, 2021 22:00
first thing to try is replace cmos battery w a brand new one then clear cmos settings on motherboard by reset RTCRST jumper.
jdarmo
1 Rookie
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9 Posts
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December 8th, 2021 06:00
Thanks for the reply. I did replace the cmos battery, but didn't reset the jumper. I will do that now.
thanks
jd
jojode1234melet
2 Posts
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September 22nd, 2022 17:00
The problem is the power switch has been corroded. The computer thinks that your manually turning it off because the switch is stock. Simply take it off from the casing and spray it with ELECTRICAL CONTACT CLEANER both the power button and connector end. If possible blow it with compress air or let it dry for a few minutes before putting it back to the casing.
DellUser2022
1 Rookie
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52 Posts
0
September 23rd, 2022 14:00
I had to replace the mobo on mine