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August 22nd, 2022 11:00
DVD ROM Firmware issue
OptiPlex 780
The PLDS DVD ROM DS-8D3SH ATA drive has lost it's ability to burn CDs and DVDs. The issue seems to be corruption somewhere in the firmware. I have downloaded the SD3_HD12 firmware package, but Windows 7 pro won't let me do the install because the same version of the firmware is already resident on the hard drive. What files do I need to delete in order to do a clean install of the firmware?
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bradthetechnut
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9.4K Posts
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August 22nd, 2022 18:00
I don't know how old your DVD burner is, but it's not too unusual for the laser to die. Or does it still play CD's/DVD's?
If reinstalling the firmware doesn't give you the delete option when it's already there, then I'm not sure how you'd delete it. It would have to be in Control Panel > Programs.
If it helps, I've used Nero12 for some years for CD/DVD burning. Never any issues. Only exception was when an LG internal burner completely died.
speedstep
9 Legend
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47K Posts
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August 23rd, 2022 04:00
@jac40220
More likely the dvd drive died.
Replacements are not expensive.