7 Technologist

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9.4K Posts

February 4th, 2021 12:00

You might try posting here:  https://www.dell.com/community/Inspiron/bd-p/Inspiron?ref=lithium_menu 

Even if the forum doesn't say "laptop," I couldn't find "Inspiron laptop," besides here, there's very knowledgeable people there.

Depending on where you are in the forum, one menu says "Inspiron desktop" and another simply "Inspiron."

4 Operator

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20.1K Posts

February 4th, 2021 14:00

Here's the service manual for the N7010 that is not very useful. Inspiron 17 (N7010) Service Manual (dell.com)

That is a 10 yr old windows 7 laptop. There are no genuine Dell replacement batteries available for such an old model. 

The only thing that is worth trying is replacing the coin cell battery for about  $1 - $2. See the service manual for instructions.

7 Technologist

 • 

9.4K Posts

February 4th, 2021 14:00

"The owner replaced the battery last month hoping that was the problem but it did not help."

February 10th, 2021 04:00

Thanks Mary, I will give that a try
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