15 Posts
1
5434
Micron (and Crucial) Storage Executive shows 0% free disk space on SSD
Dell Optiplex 7070 i7 SFF
Windows 10-1909
Micron 2200S NVMe 512GB - 65GB used - 412 GB free space.
Micron Storage Executive shows 0% free disk space.
Why and more important how to change it ?
On other computers Micron Storage Executive works fine.
Mokotoff
15 Posts
0
February 14th, 2020 09:00
Problem solved !!!
I changed the SATA operation mode from RAID to AHCI in BIOS setup according the following procedure:
1. Type cmd inside the search box
2. Right-click on cmd and select run as administrator
3. Type bcdedit /set {current} safeboot minimal and press ENTER
4. Restart your computer and enter BIOS Setup by pressing F12
5. Change the SATA Operation mode from RAID to AHCI
6. Save the BIOS changes, exit Setup and Windows will automatically boot in Safe Mode.
7. Type cmd inside the search box
8. Right-click on cmd and select run as administrator
9. Type bcdedit /deletevalue {current} safeboot and press ENTER
10. Reboot once again and Windows will automatically start with AHCI drivers enabled.
savvy2
2.5K Posts
0
January 29th, 2020 05:00
Micron Storage Executive shows zero.
would you not ask them that> it is their baby.
right?
is this your boot drive
yes, and if yes, maybe there APP
ask them. this. it is there software, has nothing to do with Dell at all.
did you install, MSE newest one? seen here. Windows 64-bit Storage Executive version 5.05.082019.02
this one?
10.24.2019
Mokotoff
15 Posts
0
January 29th, 2020 06:00
Micron Storage Executive shows zero. would you not ask them that> it is their baby. right?
Yep ... but Dell put it in their system ... the SSD, not the program.
is this your boot drive
Yep, no problem with that, but it's irritating when something isn't working and I don't know why.
yes, and if yes, maybe there APP
Right.
ask them. this. it is there software, has nothing to do with Dell at all.
That will be the next step.
did you install, MSE newest one? seen here. Windows 64-bit Storage Executive version 5.05.082019.02
The newest one ... It's version 5.05.082019.02
savvy2
2.5K Posts
1
January 29th, 2020 07:00
the maker of the ssd m;2 has bios on card update. no sure that is safe to run./
for all I know DELL uses custom card here modified by DELL.
personally Id not use that app, why risk this? SSD. ? the dell ePSA tests it. let .. as does w10 monitor the smart status all the time,
if no using some encryption mode, from the maker of M2 or dell. id not mess here, ever.
not only that, but your OS may block you thinking your app is a direct attack on the security of this device.
tell one thing that APP does that is useful to you,? that be first, if none leave it out.(app)
your fire wall may do this too, and AV and windows defender, called, now. windows SECURITY. AV.
run the app in ADMIN mode, ? that may make it work but ID NEVER RUN IT, not me, unless DELL TOLD me to.
use ePSA Diag and test the drive, that way. Frankly best it leave it alone.
Mokotoff
15 Posts
0
January 29th, 2020 08:00
@savvy2
"Frankly best it leave it alone."
Yes ... I also have come that far.
It was wrong to think that Micron SSD and Micron software can work together easily and seamlessly under all circumstances.
Thanks for your reply and advice.
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
January 29th, 2020 21:00
If Dell shipped you a computer with a Micron-SSD installed, it is likely an OEM version.
Usually, a software like that only works with retail (store bought) drives. For example, Samsung Magician software only works with retail-Samsung drives (not the Samsung OEM ones that Dell installs).
Mokotoff
15 Posts
0
January 30th, 2020 04:00
@Tesla1856,
Usually, a software like that only works with retail (store bought) drives. For example, Samsung Magician software only works with retail-Samsung drives (not the Samsung OEM ones that Dell installs).
Possible, but not in my case.
MSE works normal with:
1. SK-Hynix SC311 SSD (inside Optiplex 7060 i7 SFF)
2. Western Digital WD Black NVMe SSD (inside Optiplex 7040 i5 SFF
3. Western Digital WD Black NVMe SSD (inside Precision i5 3420 SFF)
4: Micron 2200S MVMe SSD (inside a second Optiplex 7070 i7 SFF)
Interesting to know is ... why it show all information of the SSD from one computer and not from the second.
I have to say that both the Optiplex 7070 i7 SFF computers are not completely identical, not in buying time and not in configuration (software and hardware).
It's not a problem, because windows and other additional software give the right information about the SSD, but technically it's interesting to know how come ?
Mokotoff
15 Posts
0
January 30th, 2020 04:00
@savvy2
are you sure dell delivered this APP on this PC new? if yes you need to call them on the horn and ask for support.
As I wrote before ... Dell put the SSD inside ... I installed the software ... because it works fine with all other Dell computers I'm using.
Because of this anomaly I'm Interested know why it is working on four computers but not on the the fifth ... nothing more, nothing less.
No answer from Micron Technology so far.
savvy2
2.5K Posts
0
January 30th, 2020 04:00
and same here, I looked for you, this app not there.
you added it.
why do that? what is one binding need to have it,?
it may now like windows 10 v1909, and only MS or Micron can cure that , not dell , because you added it.
That Micron thing does not show here, or anywhere I look at dell support . 7070
are you sure dell delivered this APP on this PC new? if yes you need to call them on the horn and ask for support.
savvy2
2.5K Posts
0
January 30th, 2020 04:00
why it show all information of the SSD from one computer and not from the second.
why wonder, this at all, is my answer, if you go the distance and find out , what useful thing is learned here?
again why not ask MICRON this, see there answer first, you are using there software and is not Dells
only they can do this. (maybe lots of things, even the M.2 may have Dell ID in it , for warranty reasons
and the application checks this and goes, OEM not supported and stalls.
Why even worry one applications that is frankly REDUNDANT. and not Dells.
If both PCs are same (no they are not) and both with windows 10, v1909 , ?
The card may be it. m.2. ID's etc.
jddfw
87 Posts
0
September 22nd, 2020 10:00
Thanks for this! We set up more than one Latitude 74xx without issue, but the last two that rolled in suddenly wouldn't image, as the drive couldn't be detected!?
Disk(0) was not found. Unable to continue.
Possible Cause: Missing Stroage Driver.
This thought crossed my mind, but since we haven't had to switch to AHCI, for years (to address this same problem), I shrugged it off. I continued to strike out, until I finally took a swing at the 'community.' Shame on me.