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1807
February 5th, 2019 19:00
Optiplex 3050 and GeForce GT 730 Dual Monitor Problem
After installing new EVGA GeForce GT 730 (fanless x8 model), system will not boot with 2 monitors connected to the GPU (no matter which of the 2 of 3 inputs I use). One monitor will show the message "console does not support current video mode". The other is just black. If I remove one monitor and restart, it will boot. However, the boot screen (Dell Logo) will only show the left half as if it is spanning 2 screens. When it finishes booting, Windows looks fine and I can successfully plug in the second monitor and have both working. However, If I reboot, I'm back to the "console does not....." message until I unplug 1 monitor and reboot.
The only things I have tried in the bios (1.11.0) was to turn off multi-display and set primary graphics to GeForce 730 instead of Auto or Intel 630. I was able to set this even though I could only see half the bios screen. Any suggestions before I return the GPU?
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bmcowboy
4 Apprentice
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573 Posts
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February 7th, 2019 00:00
Hi @dstars33 ,
Check out this post with similar problem as yours. Version of the video BIOS of GT 730 (not motherboard BIOS) may be a possible cause. Check it with GPU-Z to locate the existing vBIOS version and go to GPU manufacturer site to see if any updated version available.
dstars33
2 Posts
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February 7th, 2019 04:00
Thanks! Will look into updating GPU bios.
rjrial
1 Message
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June 12th, 2020 08:00
Hello
I have the same problem as you.
I ask you if you had any progress in solving the problem.
Best regards
Ricardo