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September 23rd, 2021 16:00
Optiplex 5490 AIO & Windows PE
We recently purchased a quantity of Optiplex 5490 AIO's, and I'm trying to image them using our existing WDS / MDT environment. The environment has worked flawlessly for the last couple of years, imaging everything from Optiplex 3010's to 3080's (and several Latitude laptops as well).
When I try to PXE boot the 5490 AIO, I can get into WinPE and choose my image, however once the process gets to formatting the m.2 drive, it comes back with a (paraphrased) "No drives found" error. It also appears to fail on the NIC as well (same error).
When I drop to a command prompt and run diskpart with a "list disk", it reports no drives found.
I figured it was a missing driver for both the SATA controller (Intel Rapid Storage) and the NIC, so I located the latest WinPE driver pack on Dell's website (WinPE 10 Version A24 dated 5/12/21), imported those drivers into my WinPE Out Of Box drivers in MDT, rebuilt the WinPE Lite Touch WIM (x64), and redeployed it via WDS.
Still having the same issue.
Is there a more current version of the driver pack? This one from May came out before the 5490 was released... Has anyone else run into this same issue?
Patwer
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September 30th, 2021 05:00
Hi Brad, i found one solution since i had same issue, i end up to update my ADK and ADK winPE to the lastest version. Now am able to deploy our new Optiplex 5490 AIO using MDT.
https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#other-adk-downloads
hopping this may help someone.
Patrick
speedstep
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September 30th, 2021 09:00
@Brad Brown
Please press the blue Accept as solution button below if the post answers your question.
Non dell hardware will require secure boot OFF as well as F2 BIOS Sata operation must be set to AHCI instead of the default RAID or it will not see any drives.
Samsung has its own driver for their SSD drives as does INTEL.
Brad Brown
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October 20th, 2021 13:00
Speedstep,
The machine at issue is a Dell Optiplex 5490 AIO, fresh out of the box. With Patwer's advice, I was able to image it w/secure boot enabled and storage set to RAID via pxe boot.
Brad Brown
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October 20th, 2021 13:00
Patwer, that was it! You are a lifesaver man!