3 Apprentice

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2.5K Posts

February 18th, 2020 07:00

no Case size stated, MT? minitower.

but I dont need that now,  but would be nice, ok?

first off no OS stated at all.  w10-32 , w10 64bit,  w7 , 32 or 64bit what?

I guess w7, the dead OS.

BIOS is it,  go to F2 bios

see uSB for front and rear, turn them all on. there...

did you test all rear ports.

you test, the rear ports for working mice and keyboard then a USB boot stick first?

in BIOS there is BOOT pages that turns off any and all boot devices, be sure to look there too.

w10 may  not boot to external drives,  is it W10? must not be I GUESS.

by hdd I mean hard disk drives that spin not USB UDISK (aka thumb drives)

 

UEFI will not allow this if using that SECURE BOOT..  ( UEFI is very strict here)

 

is that external hdd , MBR formatted? must be and must be w7 (wild guess)

windows to go,  for PRO.. a w10 cure..

BYOD

seen here.

 

w7 will work but w10 ended all that, and I bet you will be on w10 soon,no?  thus my w10 comments.

But the answer for w7 is you USB ports are setup wrong in BIOS.

2 Intern

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46 Posts

February 18th, 2020 14:00

I am using using windows 10 64 bit.  PC is minitower the ports work fine I just have to boot without them connected after that I canconnect them and they work. I am looking through the bios to find what setting can be the problem.  The pc can boot with the hdd connected to the front usb without problems.

3 Apprentice

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2.5K Posts

February 19th, 2020 07:00

not sure what have nor connected,(exactly)

but an  external, HDD, with real USB enclosure with a spinning drive inside,. then,

make sure the BIOS page called boot order, has no check mark next to the external drive.

also do not have 2 drivers with the same UUID exact, or this can fail,  (as in 100% cloned drives do)

 

BOOT order see that/ yet  , mine is uefi mode but yours is probably Legacy see the check marks on the right,

remove all those but the wanted boot device.  in my case below liteon SSD is boot, SATA 0 blue slot.

boot

 

3 Apprentice

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2.5K Posts

February 19th, 2020 07:00

in bios there is also a setting BIOS

called what those ports can do,  set them as you want.

F2

system config

usb config, (see there ?) what to do should be obvious..

2 Intern

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46 Posts

February 21st, 2020 04:00

Thanks for the help

I am going to try out the suggestions.

My pc doesn't boot in uefi at all it is set at legacy. I have been reading about the difference between those 2 but it's not very clear to me what they are.

 Interesting is how I can boot with the external harddrive attached at the front usb 3.0 it is the usb 3.0 at the back of the pc that cause this problem.

20200221_083759.jpg20200221_083003.jpg

2 Intern

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46 Posts

February 21st, 2020 05:00

I now remember when creating the bootable usb drive.

Rufus gave me this error message maybe it has something to do with my windows usb.

https://i.ibb.co/N9Pf9M4/20200216-204329.jpg

these are my usb settings

3 Apprentice

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2.5K Posts

February 21st, 2020 07:00

only you know what mode you want  to use,  then stick with it,  you can not just bounce from legacy to UEFI and back, for kicks.  UEFI is very very strict for this, by DESIGN.

if someone (guy in the middle) say stole your HDD and took to the black hackers lab he will not read your data.

again by Design (secureboot on) and  x10 harder yet if bitlocker on, and also using a SED drive, CIA mode, I call this.

when you make a USB stick you must also make said stick using  PC that matches the TARGET PC.

if target is UEFI secure boot so must be the STICK building PC.

Ive no IDEA at all what is on your HDD,  Secure boot or not or if GPT, or if Bitlocker or SED or using  TPM.

only you know this, and is not easy for any own else to guess. (having F2 screens saved when the PC was working would answer most of this)

one cure might be...

  • backup all data first
  • erase the HDD
  • reload w10-64bit,  and use legacy if not ready for secure boot, as most are not. fresh loaded.
  • bingo done. just 3 steps.

 

1 Rookie

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54 Posts

February 21st, 2020 09:00

I have seem some weird things like this; check with something else in that back port and see if it's not just that particular USB device being remarkably finicky. They do that sometimes. Also, make sure that Bitlocker isn't on, or if you want it on, leaving a USB device inside the workstation is a trigger for it. 

2 Intern

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46 Posts

February 23rd, 2020 15:00

Thanks I did a complete reinstall the bios is legacy btw. I tried all the ports still stuck at the dell logo I cannot even enter the bios with the harddrives connected. I have to remove them and restart without them. I don't know what else to do. Maybe the mother board is faulty in that case I will just have to live with it until I get a new pc.

1 Rookie

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2 Posts

October 19th, 2020 10:00

  • Just go to BIOS
  • System Configuration
  • USB Configuration
  • Uncheck the Enable Boot Support

Apply and exit

Thats it

1 Rookie

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2 Posts

October 19th, 2020 10:00

I had same issue after i connect 4TB HDD to computer. Simply i did these steps

  • Just go to BIOS
  • System Configuration
  • USB Configuration
  • Uncheck the Enable Boot Support

Apply and exit

Thats it

9 Legend

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47K Posts

October 21st, 2020 02:00

1 Rookie

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1 Message

October 9th, 2024 16:50

@SL IT Guy​   Thanks, this works and resolved my issue. 

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