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Optiplex 7050 SFF, problem with Intel HD graphics driver
After the latest Intel hd graphics 630 drivers update I started getting a blue screen when I tried to wake up the PC from sleep status, with the following message:
Problem description: APC-Index-Mismatch, what failed: igdkmd.64.sys
I rolled back to the old driver from october 2017, that seems to have solved the problem for now. But is there any way I can install the new Intel HD graphics driver and avoid this problem?
jddfw
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July 6th, 2018 07:00
Just read your post, while aiming to post one of my own...
In attempting to update an OptiPlex 7050 with the latest drivers for its HD Graphics 630 module, I get a message about having an incompatible processor. I triple checked the 7050's specs, as well as my download, and the results are the same each time I run it.
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=5C3P0
If I (re)run the previous release, that works fine.
Mary G
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July 6th, 2018 10:00
Stay with what works. The update might be for a newer or diff version of your model. There are several diff processors on that model. If it ain't broke....