The issue is solved. I tried with another M.2 SSD drive alongside the old HDD, and the computer recognized both. After that, I removed the old HDD and replaced the SSD with the one I bought (the one I was having an issue with), and it has been working flawlessly since then. I do not have a clue what was going on, but it appears the second SSD "flushed" the mother board, and now things are working just fine with the SSD that was giving me trouble. Thanks for all your help and useful suggestions.
@redxps630 had an appropriate reply here, but for some reason was deleted.
Is your 7060 under any type of warranty yet? There doesn't seem to be any reason why it shouldn't power on with the M.2 SSD.
You are onto something. See if it powers on with both drives plugged in and if it sees the M.2 drive shows in BIOS. The other idea I have is try a different M.2 drive.
Remember, if you do get it working, only have 1 drive plugged in when loading OS.
Apologies for the delay in answering. I was on vacation not checking the internet . The computer has still an active warranty. With regards to the M.2 drive, I managed to have the computer recognize it following this support article (Windows 10 install with NVMe SSD and SATA drives | Dell US). Although my computer model was not included in the list, it worked. I had to go into the BIOS and disable the SATA drives. I was able to install Windows 10 without any trouble on the SSD. However, the disk appears to be faulty. The computer shuts down unexpectedly and, if I put back the old hard drive (to have both drives on the machine) and enable the SATA disks in the BIOS, the computer does not start. I press the power button and nothing happens. I will find out if the disk is the problem tomorrow. I keep my fingers crossed. One M.2. Slot is used with a wireless card. The other, with the SSD (When I put it in).
My next question would be is the SSD new and what's the brand? If any part of it is bad, it can't be fixed. One could always go into the F12 Boot Menu. Diagnostics can be run from there. If "quick" doesn't turn up anything, full diagnostics should be ran, which can take a few hours.
Once again, thanks for your reply. The SSD is new (M.2 Crucial P5 1TB). I ran the short diagnostics without any trouble. I will try the full diagnostics. I will also check today if the SSD is faulty with another drive. I will post the results.
Re: When I remove the old hard drive and put in the SSD, the computer did not turn on. When I put back the old hard drive, I was able to power up the machine.
is your new ssd not detected, but your pc powers on without other issue, or is your pc having no power no video at all when ssd is installed?
when you said initially “pc did not turn on” and also “ssd not recognized”, which one is the actual case? Are you running diagnostic of ssd in the same pc? If yes that implies your pc does turn on with the ssd installed?
I also have a 7060 with windows11 on a 3.5 HDD and have bought5 a 1tb nvme. Where does this fit into the desktop with the hdd still in it, or do i have to remove the big hdd.
Andres Optiplex 7060
1 Rookie
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7 Posts
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July 29th, 2021 16:00
The issue is solved. I tried with another M.2 SSD drive alongside the old HDD, and the computer recognized both. After that, I removed the old HDD and replaced the SSD with the one I bought (the one I was having an issue with), and it has been working flawlessly since then. I do not have a clue what was going on, but it appears the second SSD "flushed" the mother board, and now things are working just fine with the SSD that was giving me trouble. Thanks for all your help and useful suggestions.
bradthetechnut
7 Technologist
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9.4K Posts
0
July 22nd, 2021 20:00
@redxps630 had an appropriate reply here, but for some reason was deleted.
Is your 7060 under any type of warranty yet? There doesn't seem to be any reason why it shouldn't power on with the M.2 SSD.
You are onto something. See if it powers on with both drives plugged in and if it sees the M.2 drive shows in BIOS. The other idea I have is try a different M.2 drive.
Remember, if you do get it working, only have 1 drive plugged in when loading OS.
What slot are you using for the M.2 SSD?
Andres Optiplex 7060
1 Rookie
•
7 Posts
0
July 28th, 2021 17:00
Hi there
Apologies for the delay in answering. I was on vacation not checking the internet . The computer has still an active warranty. With regards to the M.2 drive, I managed to have the computer recognize it following this support article (Windows 10 install with NVMe SSD and SATA drives | Dell US). Although my computer model was not included in the list, it worked. I had to go into the BIOS and disable the SATA drives. I was able to install Windows 10 without any trouble on the SSD. However, the disk appears to be faulty. The computer shuts down unexpectedly and, if I put back the old hard drive (to have both drives on the machine) and enable the SATA disks in the BIOS, the computer does not start. I press the power button and nothing happens. I will find out if the disk is the problem tomorrow. I keep my fingers crossed. One M.2. Slot is used with a wireless card. The other, with the SSD (When I put it in).
Thanks for your message and suggestions.
bradthetechnut
7 Technologist
•
9.4K Posts
0
July 28th, 2021 17:00
My next question would be is the SSD new and what's the brand? If any part of it is bad, it can't be fixed. One could always go into the F12 Boot Menu. Diagnostics can be run from there. If "quick" doesn't turn up anything, full diagnostics should be ran, which can take a few hours.
Just a reminder to try a different m.2 SSD.
Andres Optiplex 7060
1 Rookie
•
7 Posts
0
July 29th, 2021 06:00
Once again, thanks for your reply. The SSD is new (M.2 Crucial P5 1TB). I ran the short diagnostics without any trouble. I will try the full diagnostics. I will also check today if the SSD is faulty with another drive. I will post the results.
Have a great day.
redxps630
9 Legend
•
15.4K Posts
0
July 29th, 2021 11:00
Re: When I remove the old hard drive and put in the SSD, the computer did not turn on. When I put back the old hard drive, I was able to power up the machine.
is your new ssd not detected, but your pc powers on without other issue, or is your pc having no power no video at all when ssd is installed?
when you said initially “pc did not turn on” and also “ssd not recognized”, which one is the actual case? Are you running diagnostic of ssd in the same pc? If yes that implies your pc does turn on with the ssd installed?
bobwoods
1 Rookie
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1 Message
0
January 1st, 2025 02:58
@Andres Optiplex 7060
I also have a 7060 with windows11 on a 3.5 HDD and have bought5 a 1tb nvme. Where does this fit into the desktop with the hdd still in it, or do i have to remove the big hdd.