Service code unknown, 1-2-4 with amber button

Question

Hello again, Same computer with a new motherboard and beefier PSU. After installing everything I have good news and bad news.

Good news, the motherboard works!

Bad news, I have a confusing error code.

The PC turns on and remains on and I get a code light of 1-2-4.

I've swapped CMOS batteries, tried a different hard drive and don't have a physical gpu installed. I've seen the post with the exact same issue, model and the suggested things don't work.

please help, this computer has driven me insane

JOcean · Answer

That code indicates no CPU. Are you sure a CPU is installed on the new MB and that the CPU socket is not damaged. Otherwise it could mean a defective CPU.

Optiplex Desktops

Service code unknown, 1-2-4 with amber button

Was this post helpful?